Why engineering at Stryker?

At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development.

Need another reason to apply? Check out these 8 reasons to join Stryker's engineering team: https://www.strykercareersblog.com/post/8-reasons-to-join-strykers-engineering-team (https://www.strykercareersblog.com/post/8-reasons-to-join-strykers-engineering-team )

Post Market Surveillance - Customer Quality Engineer

Investigates document customer complaints according to applicable regulatory requirements and products.

Ensures timely investigation of and response to product complaints. This involves initiating and participating in investigations and corrective action arising from product complaints.

Proactive collaboration with cross functional team members to get resolution on customer complaints.

Timely closure of customer complaints

Communicate and Collaborates effectively with cross functional and divisional partners located gloabally to achieve goals.

Effectively adapts style in global interactions accordingly.

Develop understanding of Stryker products and processes

Experience and Skill Needed :-

BE/BTech, ME/MTech in Bio Medical / Mechanical Engineering / Electrical Engineering or related field from premier institutes

2-6 years of experience in Medical Device domain preferred

At least 2+ years of experience in complaint handling or customer quality.

Understanding of Post Market Surveillance requirement of Medical Devices under FDA EU MDR regulations

Understanding on Medical Device Risk Management

Hands-on Experience on Complaint handling and Product investigations of medical devices.

Experience on root cause analysis of field returned products.

Understanding on NC CAPA process.

Knowledge of various quality tools.

Tools -

TrackWise complaint handling tool or equivalent

Salesforce

Microsoft office Word Excel

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.