Quality Assurance and Compliance Coordinator

　　Available Title(s):

　　1138-NN_ADMINPRO - Coordinator

　　Business Title:

　　Quality Assurance and Compliance Coordinator

　　Employee Type:

　　Admin. Professional

　　Time Type:

　　Full time

　　Position Term:

　　12 Month

　　Position Details:

　　Summary of Duties:

　　The Quality Assurance and Compliance Coordinator reports directly to the WSU Privacy Officer in Compliance and Civil Rights but provides direct services and support to Cougar Health Services, applying a lens of equity and inclusivity to ensure that the policies and procedures of Cougar Health Services comply with the Health Insurance Portability and Accountability Act (HIPAA), the Family Educational Rights and Privacy Act (FERPA), accreditation standards, ADA, and other federal, state, and local laws and regulations. This position is responsible for establishing compliance programs based on best practices, diversity, equity, and inclusive frameworks, and federal or state guidelines, ensuring that software systems and technologies support the needs of compliance programs, training Cougar Health Services staff about these regulations and guidelines, and ensuring practices are consistent with university privacy and security policies.

　　This position participates in other programs within Cougar Health Services, including Quality Improvement, Compliance, Risk Management, Safety, Diversity, and Accreditation teams, and may have leadership/chair responsibility of assigned committees. The position maintains professional knowledge in all areas of job duties by attending and participating in educational programs and by networking with colleagues. The position acts as a resource and mentor to co-workers by modeling professional and positive behaviors.

　　This position works independently to evaluate the legal and regulatory components of compliance, as well as to evaluate audits and gather trend reporting data. This role establishes objectives to meet the requirements and accreditation standards applicable to CHS and recommends policies and procedures to support federal and state laws and to ensure equity and inclusivity in application of policy. As the Quality Assurance and Compliance Coordinator, the highest level of decision making is independent, with input from Compliance and Civil Rights and in consultation with the WSU Chief Compliance and Risk Officer, as needed.

　　Required Qualifications:

　　• A Bachelor's degree in a field relevant to area of specialization and three (3) years of experience directly related to the specialty area. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

　　• Experience in an ambulatory healthcare or hospital environment in a regulatory compliance, quality assurance, and or risk management capacity.

　　• Ability to articulate how policy intersects with equity to contribute to reduction of health disparities.

　　• Experience working on a multidisciplinary team.

　　Preferred Qualifications:

　　• Advanced degree in healthcare administration, public health, law, business, nursing, or another applicable field.

　　• Experience delivering healthcare services to individuals with diverse religious/spiritual beliefs, racial, ethnic and cultural backgrounds, sexual orientations, and gender identities.

　　• Demonstrated experience using policy and training to enhance diversity, inclusivity, and health equity.

　　• Certification i