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Pt Account Rep
Pt Account Rep-March 2024
Waterloo
Mar 28, 2026
About Pt Account Rep

  Employment Type:

  Part time

  Shift:

  Description:

  Position Purpose:

  Responsible for registration and billing to third party payers for MercyOne Northeast Iowa. Adheres to MercyOne Northeast Iowa's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne Northeast Iowa. For Provider Based Billing.

  What you will Do:

  Receives claims and ensures clean copy is sent to insurance company.

  Follows up on claims on first-time billings and takes action as appropriate.

  Resolves billing issues with insurance companies, patients and physicians’ offices.

  Registration functions.

  Adheres to all safety, infection control and employee health policies and procedures.

  Hours/Schedule:

  PRN (As Needed As Available)

  Minimum Qualifications:

  One year post secondary medical office education preferred. Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties. Intermediate language, intermediate math, intermediate reasoning ability.1 0-key calculator, personal computer. Strong customer service skills. Ability to work well with the public and under stressful circumstances. Must be detail-oriented.

  Ministry/Facility Information:

  MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

  MercyOne Waterloo Medical Center (https://www.mercyone.org/northeastiowa/location/mercyone-waterloo-medical-center-1) , an Area Level III Trauma Center and an accredited chest pain center

  MercyOne Cedar Falls Medical Center, (https://www.mercyone.org/northeastiowa/location/mercyone-cedar-falls-medical-center) Community Level IV Trauma Designation

  MercyOne Oelwein Medical Center (https://www.mercyone.org/northeastiowa/location/mercyone-oelwein-medical-center) , Community Level IV Trauma Designation

  With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

  MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

  Our Commitment to Diversity and Inclusion

  Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  Our Commitment to Diversity and Inclusion

  Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

  Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

  EOE including disability/veteran

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