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PRS Case Manager - Southeast
PRS Case Manager - Southeast-March 2024
Florida
Mar 28, 2026
About PRS Case Manager - Southeast

  If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

  Reporting to the HS/PRS Regional Supervisor, the PRS Case Manager will provide supportive referrals and virtual case management services to unaccompanied immigrant children released from federal custody.

  Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

  Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  medical, dental, vision available the first day of employment,

  professional development, tuition reimbursement,

  generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,

  12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,

  company 403(b) contribution of 3%, an additional 7% match which vests immediately,

  Family Building benefits for reproductive procedures, adoption/foster care assistance, and

  an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

  At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

  DUTIES

  Conduct virtual contacts with the dual purpose of accessing safety and appropriateness of the child's placement with their caregiver (sponsor) and providing information to connect to supportive services in their community to address identified needs and risks.

  Virtual case management will focus on screening for needs and providing community-based referrals to ensure the child is enrolled in school, has information on their legal case and stability in the placement in addition to targeted referrals based on needs.

  Utilize social work best practice for thorough assessment of child's needs and services required.

  Maintain regular and timely communication with supervisor around any case issues including but not limited to child safety/wellbeing, education access or legal services.

  Participate in ongoing supervision.

  Submit detailed documentation in compliance with Global Refuge policies and procedures.

  Other duties as assigned.

  QUALIFICATIONS

  High School diploma or equivalent required, Bachelor's degree in Social Work, Psychology or behavioral science preferred

  At least one year of experience working with children and youth.

  Excellent verbal and written communication skills

  Bilingual in Spanish and English required

  Proficiency in Microsoft Office applications

  Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

  Special Position Requirements:

  Must be willing and able to clear a criminal background check

  Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, with renewal as requested.

  Must obtain a negative TB Test yearly.

  Must be willing and able to obtain FBI fingerprint check every 5 years.

  Spanish language fluency required

  Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

  We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

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