Who We Are

　　The Road Home has been a leader in the fight to end homelessness for 100 years (1923-2023). We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

　　Job Summary

　　The Successful candidate for this position will be responsible for various locations. Magnolia is a 65 unit building, all studios. The Wendell Apartments is a 32 unit building, Studios and 1 bedrooms and TRH Scattered Site properties consist of 26 units that is a combination of duplexes, houses, and single family homes in the Salt Lake Valley. The Property Manager of these properties works with tenants, staff and community partners to create a safe and participatory “housing first” environment. This position is responsible for the efficient management of these properties to satisfy the requirements of the ownership and tenants, to preserve and increase the value and integrity of the properties and to meet the financial objectives.

　　Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions so please still apply

　　*Applicants must be authorized to work for any US employer. We are unable to sponsor any visa at this time.

　　Location

　　Wendell, Magnolia & Scattered Sites

　　Reports to

　　Director of Property Management

　　Position Status

　　Full Time

　　Shift

　　40 Hours, Monday-Friday

　　Pay Grade and Starting Rate

　　$29,34 / Grade 11

　　FLSA Status

　　Exempt

　　EEO Class

　　First/Mid-Level Officials and Managers

　　Requirements

　　Job Duties

　　Tenant Relations

　　Establish good relationships with tenants, supportive service team members, and the community. Create a warm and positive apartment community that will support tenants for the long term.

　　Develop and implement innovative solutions to client problems. Coordinate with case management staff on the status of tenant accounts and behaviors that threaten tenancy.

　　Compliance

　　Maintain current knowledge of and ensure compliance with all applicable state and local laws, particularly regarding resident-landlord relations, all applicable OSHA regulations and fair housing laws. Ensure that all team members are familiar with and understand them.

　　Collaborate with the Housing Authority of Salt Lake City, Utah Housing Corporation and other partner agencies as needed on HUD programs and regulations with the LIHTC program.

　　Oversee the Section 42 tax credit program reporting requirements to ensure program compliance, including reporting requirements and audits.

　　Supervise and support the Assistant Property Manager in rent collection, preparing statements and notices for non-payment of rent and other violations. Prepare and revise lease documents, re-certifications and other supporting documents to comply with industry requirements. Perform beginning inspections as to condition prior to leasing up of new properties and oversee staff in lease up process, support on site staff to ensure that units are being maintained according to HUD/LIHTC required housing quality standards.

　　Maintain required records and data. Prepare and present reports and statistical summaries as needed.

　　Oversee all aspects of property management to assure the property is well maintained and meets all funding requirements.

　　Oversee the eviction and rent process with staff and the attorney.

　　Collaborate with the Permanent Supportive Housing Supervisor and Case Managers to ensure that units are leased in a timely fashion by qualified applicants and lease violations are managed appropriately.

　　Supervision

　　Support and supervise Assistant Property Manager, Resident Advocates and maintenance staff in maintaining 24-hour, seven day per week coverage and preserve and increase the value and integrity of the properties’ building maintenance and upkeep.

　　Supervise and direct appropriate training for staff to assure quality program delivery and a safe work environment.

　　Financial

　　Assist with the preparation of the annual operating budget for the property as well as projections. Review operating budget monthly.

　　Work with the Accounting Department to assure compliance with applicable regulations. Ensure that rent and charges are collected and reports completed according to deadlines.

　　Prepare purchase orders and approve expenditures within specified budgetary guidelines. Analyze and make recommendations for vendor contracts to supervisor.

　　Community Relations

　　Coordinate with other community agencies, and communicate needs, problems, and suggestions to those agencies.

　　Maintain good relations with neighboring business owners and residents as well as the local community council.

　　Participate in appropriate outreach activities, including NAHRO, Utah Housing Coalition, Utah Apartment Association, Utah Housing Corporation and other organizations.

　　Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

　　Education and Experience

　　Five years’ experience in property management required

　　Bachelor’s degree preferred

　　Strong LITHC/Section 42 background preferred

　　Tax Credit Compliance certification preferred

　　Experience working with diverse populations preferred

　　Required Skills and Abilities

　　Ability to work well with low-income families, individuals and with people with disabilities.

　　Knowledge of Low-Income Housing Tax Credit program, U.S. Department of Housing and Urban Development regulations as they relate to housing programs for low income or elderly persons and people with disabilities.

　　Ability to work in a collaborative management setting.

　　Ability to work with staff in solving problems related to clients.

　　Ability to develop and maintain liaisons with various agencies and programs, and working well with other Housing agencies and related entities.

　　Flexible in responding to job demands to meet work needs, as well as ability to work well under stressful conditions.

　　Excellent writing and documentation skills.

　　Self-starter and self-directed.

　　Ability to accept direction from Supervisor.

　　Excellent organizational skills and strong computer skills.

　　Ability to work from a Trauma-Informed Care framework.

　　Familiarity with the Housing First philosophy.

　　Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.

　　Must pass a pre-employment background check and drug screen.

　　Physical and Equipment Requirements

　　Ability to lift 15 pounds

　　Ability to sit, stand and walk for at least an hour at a time

　　Benefits

　　The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

　　Come be part of the solution.

　　We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

　　Health Care Plan (Medical, Dental & Vision)

　　HSA, FSA, HRA (We reimburse part of your deductible!)

　　Retirement Plan (403B with TRH contribution and match)

　　FREE Life Insurance for employees

　　Paid Time Off (Vacation, Sick & 12 Public Holidays)

　　One Floating Holiday Per Year

　　Free Short Term & Long Term Disability

　　Employee Assistance Program

　　Free Training & Development

　　Tuition Assistance for a wide variety of classes!

　　The Road Home is an Equal Opportunity Employer

　　Diversity, Equity, and Inclusion (DEI) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.