Why work with YWCA Seattle King Snohomish?

　　YWCA SKS is the region's largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

　　We're women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you'll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work -- apply today!

　　What You'll Do

　　The Housing Services Manager is responsible for coordinating and overseeing the daily property management and resident services functions that support residents' well-being, enhances their quality of life, and increases their opportunities to connect with their neighbors and with their community. This position ensures these functions are carried out in accordance with established internal policies, laws and other requirements.

　　This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. This position is required to participate in activities that support the organization's mission, including participating in race and social justice trainings and attending Social Justice Accountability Team (SJAT) meetings.  Knowing the core principles of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

　　*Hours per week: *40

　　*Hourly pay range: *$23.00 - $25.00

　　ResponsibilitiesActively engages in agency-wide Race and Social Justice Initiative (RSJI) and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions.

　　Adhere to all Volunteer Services protocol relative to volunteer usage, recognition, and monitoring

　　Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies, and procedures; and actively participate in the agency's Emergency Preparedness program and activities

　　Actively build positive relationships with applicants, residents, and staff

　　Coach and mentor direct reports to provide culturally relevant conflict resolution and problem-solving strategies

　　When needed, serve as the key point of contact if the Housing Director cannot be contacted for decisions

　　Serve as an internal trainer to other staff on all aspects of property management and resident services functions

　　[Resident Support]{.underline}

　　Identify, develop, and maintain community service referral partnerships and resources that support residents in achieving their objectives

　　Provide direct services to residents as needed

　　Respond to grievances as needed

　　[Administrative & Financial]{.underline}

　　Monitor rent collections to ensure resident rent is being paid in a timely manner

　　Assist with budget creation and ensure program expenditures are within approved budget and detailed review on vendor invoices

　　Ensure resident files are current, accurate and easily understood

　　Represent the YWCA in legal hearings, as needed

　　Conduct local market studies and make recommendations regarding rent levels and deposits

　　[Leasing & Compliance]{.underline}

　　Strong understanding of a