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Director of Food & Beverage at The Oncenter!
Director of Food & Beverage at The Oncenter!-April 2024
Syracuse
Apr 2, 2026
About Director of Food & Beverage at The Oncenter!

  BE A PART OF THE EXCITEMENT!

  Concerts with major artists, professional hockey, tradeshows, auto shows, comedy acts, the symphony, and MORE! ASM Global, the world’s leader in venue and event management, is looking for a Director of Food & Beverage to join our team and support a variety of functions at The Oncenter Convention Center, Arena, and Theaters.

  FLSA Status: Full-Time/Exempt

  Union Code: Non-Union

  Union Dues: No

  Min Pay Rate: $70,000/annually

  Max Pay Rate: $95,000/annually

  THE ROLE

  As the Director of Food & Beverage at The Oncenter, you will be responsible for the overall direction and coordination of the entire food and beverage operation at ASM Global/The Oncenter.

  WHAT TO EXPECT

  Market Food & Beverage services to clients and establish Food and Beverage control.

  Creates Food and Beverage sales projections and budgets for facility events.

  Develops event work plans including scheduling, ordering, and assigning proper duties to subordinates.

  Attend appropriate planning, organization, and other event and facility meetings.

  Analyze information concerning facility operations such as daily food sales, patron attendance, and labor costs to prepare budget to maintain cost control of facility operations.

  Assist in annual budget preparation for department while tracking budget allocation throughout the year.

  Inspect food service facilities to ensure that equipment and buildings meet requirements of state and local health laws and internal regulations.

  Maintain positive employer/employee relations and labor relations.

  Train and oversee NPO organization(s) in concession stands.

  Oversee and supervise all Food and Beverage managers.

  Enter payroll into ADP System to run on a weekly basis.

  Work with Temp services when necessary to staff events.

  Conduct performance appraisals for Banquet and Concessions Managers.

  Assist with interviewing, hiring, and training employees in conjunction with Human Resources.

  Assist with employee development and coach department personnel to work to full potential.

  Adhere to labor contract.

  Other duties as assigned.

  EDUCATION & EXPERIENCE

  Bachelor’s Degree in Food & Beverage Management or related field preferred.

  Minimum 5 years’ experience in a Food & Beverage Management level (Director preferred) position.

  Catering Management experience required.

  Experience in a multi-purpose equitable facility preferred.

  Proven track record of exceeding customer service and quality standards required.

  SKILLS YOU’LL NEED

  Excellent organizational, planning, and interpersonal skills

  Good written and verbal skills

  Ability to prioritize multiple projects

  Supervisory experience required.

  Remain flexible and adjust to situations as they occur.

  Demonstrate problem-solving and communication skills

  PHYSICAL ABILITIES

  Must be able to walk/stand/sit for long periods of time.

  You may be required to work both indoors and outdoors as required by the function.

  Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-10 hours daily.

  NOTE: This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.

  The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

  ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (315) 435-8062.

  Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

  Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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