At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best - protecting and restoring their dreams when they need us most. We're using our expertise, technology and new ways of working to reinvent one of America's largest industries-creating positive impact that empowers our customers, communities, and company to succeed. We are problem solvers who ask important questions and handle challenges big and small. Together, we change what's expected of insurance.

　　You will investigate and maintain property claims. Determine liability, secure information, reviews coverages, write estimates, and settle claims. You will work in the field and report to the Property Claim Manager. You will work in the field and handle homeowner property field claims in the Davenport and Dubuque, IA areas, and a company fleet vehicle is provided.

　　Compensation Minimum:$55,000 / year

　　Compensation Maximum:$90,000 / year

　　Compensation may vary based on the job level and your geographic work location.

　　Job Level SummaryRequires working knowledge and experience in own job discipline and broadens capabilities.Continues to build knowledge of the company, processes and customers.Performs a range of assignments related to job discipline.Uses prescribed guidelines or policies in analyzing situations.Receives a moderate level of guidance and direction.Primary AccountabilitiesInvestigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.Identify complex issues and find assistance. Handle claims on a good faith basis.Handle both 1st party and 3rd party claims under multiple policies types and numerous endorsements.Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, and public adjusters.Respond to customer inquiries, makes appropriate decisions and close file.Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.Provide all parties with claim process and status; answers questions or redirect to other areas.

　　You must have property field claims adjusting experience and be proficient in Xactimate to be considered.

　　The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

　　We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

　　We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

　　We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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