Job Description

　　"You work for NJM? That's a great company!" If you're hired at NJM, you'll hear it over and over again from friends, family and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a terrific benefits plan including 401K match up to 8%. Employees who are hired at NJM often stay at NJM – many for the duration of their careers.At NJM Insurance Group (NJM), a top-rated insurance company, our General Claims department in West Trenton, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looking for talent with and without prior experience in the insurance industry.

　　Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities.

　　Salary: Level I - $47K - $54K annually based on experience

　　Level II - $54K+ annually based on experience Sr - $71K+ annually based on experienceResponsibilities

　　Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution

　　Verify coverage, open claims, contact parties involved

　　Verify and investigate information presented by first and third party claimants

　　Schedule appraisals or repair facilities, assess related damage

　　Contact witnesses, police departments, attorneys or other insurance companies

　　Claims are settled and negotiated based on company guidelines and applicable law

　　Requirements

　　Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor’s degree

　　Level II – Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster

　　Sr Level - Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut

　　Bachelor’s degree is a plus

　　Knowledge of Claims or Personal Lines area are a plus

　　Requires strong oral and written communication skills

　　Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need

　　Multi-tasking, problem-solving and decision-making skills

　　Technical aptitude, including a working knowledge with Microsoft Office

　　Ability to work in a fast-paced environment

　　Ability to juggle multiple priorities and manage time effectively

　　Ability to think critically, use resources and seek answers

　　Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

　　This isn’t just insurance. It’s NJM. When you join the NJM family, you’ll work with talented people who care about doing the right thing by our policyholders as well as each other. You’ll be part of a financially strong and stable company that has flourished on relationships, integrity, and service for more than a century. NJM is a special place where you can propel your career, help others, and make friends – all at the same time.

　　NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and a wide range of opportunities to give back to the communities we are privileged to serve.

　　We have been named a Forbes America's Best-in-State Employer for four consecutive years.

　　Come join us! It’s time for you to make a difference alongside our remarkable team.