Your Mission:

　　This role is responsible for the overall relationship management of client accounts and day to day activities and responsible to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

　　Management of one or more projects with a focus on delivery of the scope on time, within budget and with a high-quality outcomeProvide financial management activities for one or more project budgets as well as execution of Statements of Works and Change OrdersProvide input to Professional Services ProposalsMaintain appropriate project/client documentation within e-binders for one or more projects/clientsMaintain high client satisfaction by providing proactive communication and issue managementManage assigned project resourcesAssure compliance with Medidata's standard project management methodologies and Medidata SOPsProvide mentorship and guidance to all assigned project membersProvide guidance and consulting to clients around the best use of the Medidata ApplicationsIs Subject Matter Expert (SME) in at least 2 Medidata Applications through the delivery of workshops and other consultancy activities

　　Your Competencies:

　　Good understanding of clinical research (pharma, device and/or biotech sectors) and a solid understanding of Clinical Research SaaS technologyAbility to think logically to solve complex problemsExcellent verbal/written communication and organizational skillsExcellent computer skills, public speaking, presentation and teaching skillsProficient with MS Office suite, Word, Excel and PowerPointExcellence with project development and managementSelf-motivated, able to work remotely and able to assume responsibility in a professional mannerIs proficient in the use of all relevant Medidata internal systemsTravel expectations up to 20% - 30%, national / internationalCommand of Native Japanese (read/write/speak) and business level English

　　Your Education & Experience:

　　Minimum of 2 years of related experience with 4 -year college degree (analytic discipline a plus) or an advanced degree without experience or equivalent work experience.2-5 years relevant experience in clinical/biomedical and/ or software development environment preferredApplications related to clinical trials consulting experience desirable

　　Equal Employment Opportunity

　　In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.