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Project Management/Customer Advocate
Project Management/Customer Advocate-March 2024
Germansville
Mar 28, 2026
About Project Management/Customer Advocate

  GROTHOUSE, Inc. Great for a Collaborative Communicator! *Paid Income ++ Career Advancement*

  Do you want an opportunity to work for a true, world leading company, right here in the Lehigh Valley? Do you want to work for a company where you really mean something to your co-workers and management? Here at Grothouse, we have just that, and so much more. We are a leading U.S.-based wood products manufacturer. Grothouse Inc. takes great pride in being recognized as an innovative and strong growth company. These core values come directly from our team oriented and highly driven workforce. A strong work ethic and strong desire to learn and advance is must for any candidate.

  Let's get to know each other! Visit our website at www.grothouse.com for more information on our company.                                        Please Note: This is NOT a Virtual of Remote Position. We are located in Beautiful Germansville, Lehigh County, PA.

  A Few of the Responsibilities Include:

  Project Managing our Customer's sales orders and order detailsProcessing estimatesProvide knowledgeable answers to questions about products, pricing, and availabilityKeeping records of customer interactions, transactions, commentsCommunicating and coordinating with Engineering, Production, and the Sales Team as necessary                                Your Experience and Skills:Previous experience in sales or working with custom kitchen designers, architects and/or interior designers is a plusDemonstrated Skill as Customer AdvocateInnovative Problem-Solving SkillsHigh Percentage of Achievement to TargetsEar-to-Ear Telephone Interactions and Follow UpAbility to Manage Multiple PrioritiesExcellent Communication Skills (verbal and written in the English Language)Strict Attention To DetailsAbility to work effectively within teamsHighly Proficient in Microsoft Office Suite (e.g., Excel, Word) and willing to learn additional information systems and/or software e.g. NetSuite. Skilled in E-mail communication, particularly OutlookPrevious experience reading drawings/diagrams a large plusPrevious experience with QuickBooks also a large plus*          Company Perks:*

  Raises based on your performance and ability to contribute. High growth can be expected with increased contribution. The opportunity for growth is limitlessHealthcare with Company Contribution401k with Company ContributionPaid VacationPaid HolidaysShort Term Disability Income Protection (Company Paid)Maternity Leave (Company Paid)Parental Bonding Leave (Company Paid)Employee Assistance ProgramEmployee DiscountsEmployee Appreciation EventsCompetitive Starting Rate--Based on Your Experience ++

  Let's learn more about each other! Send us your resume for immediate consideration.

  Equal Employment Opportunity:It is the policy of Grothouse Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

  Job Type: Full-time

  Pay: $18.00 - $23.00 per hour

  Schedule:

  8 hour shiftSupplemental pay types:

  Bonus opportunitiesAbility to commute/relocate:

  Germansville, PA 18053: Reliably commute or planning to relocate before starting work (Required)Experience:

  Project management: 1 year (Required)Project management customer service: 1 year (Required)Work Location: In person

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