Learn what makes QTS a unique place to grow your career!

The Program Manager – Technology plays a pivotal role in steering the direction and overseeing the execution of technology programs and projects, aligning them with the strategic objectives, commitments, and goals of the company. This role will leverage industry-recognized standards and methodologies to successfully manage and deliver multiple projects of high complexity, risk, and business significance. This role will be instrumental in confirming requirements, orchestrating both internal and external communications, addressing issues, and navigating risks to achieve timely and successful program and project outcomes. The Program Manager, Technology employs exceptional organization and outstanding communication abilities along with a depth of technical and industry knowledge that consistently meets or exceeds the expectations of all project stakeholders, both within and outside the organization.

RES PONSIBILITIES, other duties may be assigned.

Manage strategic cross functional, technology programs and projects from conception to completion.

Engage with cross-functional stakeholders to validate business cases and collaboratively agree on and develop program charters.

Develop and maintain program documentation including program management plans, program schedules, program risk registers, and lessons learned registers.

Manage entire program scope, including validating requirements, creating comprehensive Work Breakdown Structures, and effectively mitigating or eliminating scope creep.

Strategically allocate, and coordinate the sharing of, resources across constituent projects, optimizing the collective output and success of the program

Facilitate regular meeting cadences and provides timely updates to project stakeholders through established channels (email, messenger, web conference, etc.)

Provide effective leadership to project managers by holding them accountable to meeting project milestones and timelines

Monitor, track and control outcomes to resolve conflicts, dependencies and other project risks to ensure critical path deliverables are met

Provide periodic reports, metrics and project summaries to executive-level representatives of internal business units.

Utilizes PMBOK best practices, established project methodologies and tools to mature PM capabilities for the organization, including internal processes and documentation

BASIC QUALIFICATIONS

Bachelor’s degree in business, computer science, engineering or a related field, or equivalent professional experience

Ten or more years or more of progressive project and program management experience in an IT infrastructure environment or related field

Proven experience managing technical programs utilizing industry best practices.

Extensive experience with Waterfall, Agile and/or Scrum methodologies

PMP (Project Management Professional) or related certification(s)

US Citizenship for this position is required by law due to federal customer contracts.

PREFERRED QUALIFICATIONS

Extensive experience with Microsoft Office Suite, including Excel, PowerPoint and Visio

Experience with project management applications like Smartsheet and Jira.

Experience working in data center, critical facility, or other IT-related environment(s)

MBA or related Master's degree

PgMP (Program Management Professional) and ITIL certifications

KNOWLEDGE, SKILLS AND ABILITIES

Superior verbal and written communication and analytical problem-solving skills

Strong leadership, diplomacy, and motivational skills, including the ability to manage up, down and across multiple business units and organizations

Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects

Ability to prioritize in a fast-paced environment

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is bonus eligible.

This job may be eligible for equity.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information Testing, Family Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting

Every employee is bonus or commission eligible

Generous PTO, Paid Volunteer Days Plus Floating Holidays

Stock Purchase Plan (SPP)

11 paid Holidays Annually/Holiday compensation when worked

Pet and Legal Insurance

Q-Rest Sabbatical Program

Q-Anniversary Service Award Program

Parental Leave for primary and secondary caregivers

Military Benefits Package

QTS Charitable Matching Gift Program

QTS Scholarship for Employee Dependents

QTS Crisis Fund

Wellness Program

Tuition Reimbursement Program