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Program Manager (Retail POS)
Program Manager (Retail POS)-March 2024
Cincinnati
Mar 28, 2026
ABOUT INSIGHT GLOBAL
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT and government.
1,001 - 5,000 employees
Consulting, Technology
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About Program Manager (Retail POS)

  Job Description

  This Program Manager will work with the KTD resources and stakeholders and 3rd party contract resources to successfully implement the multi-year Next Gen POS business case. NGPOS is focusing on empowering associates to effortlessly finalize transactions from any location within the store. By bringing the checkout lane to the customer, an enhanced and contemporary checkout experience will be established.

  Mentor and coach Project Managers within the program.

  Establish and update project and program plans with actual and forecasts and manage deviations from plan and program parameters.

  Ensure all program and project requirements and/or objectives are properly documented and vigorously pursued to deliver the final product.

  Deliver to time and cost within agreed tolerances for projects/programs.

  Provide leadership for project managers and stakeholders and apply conflict resolution skills to resolve program and project issues.

  Manage program and project risk, develop mitigation plans, and escalate decisions and unresolved issues as needed.

  Create and track schedules, budget, risks and issues

  Maintain program level communications with stakeholders at multiple levels

  Work with peers to develop and drive goals, define technical specifications and detailed implementation plans for projects/programs

  Effectively apply skills to impact program decisions

  Focus on the benefits to be realized and the outcomes to be achieved.

  Provide coordination of complex planning activities and optimize the use of resources (human and material)

  Provide for an integration of outcomes with on-going business operations

  Manage issues as they arise among the program's component projects

  Track project's contributions to the program and toward the organizations' overall benefits and work to ensure the ultimate success and acceptance of the program

  Maintain continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent

  Skills and Requirements

  3+ years as a Program Manager or 8+ years as a Project Manager

  Background in retail grocery, POS, or self check-out (rollout or change management)

  Experience leading an acquisition, merger, or related program

  PMP certification PCI compliance experience null

  We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

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