Description

　　Are you excited to drive high-visibility, strategic logistics and technology solutions? AMXL JP is looking for an experienced Program Manager with a strong record of achieving results, to own and execute high visibility strategic initiatives. This position will be responsible for playing a key role in our program management team to support our quickly growing network within Amazon. You will work cross-functionally and across geographies with stakeholders at all levels to understand and improve large-scale programs and initiatives. This role offers the opportunity to partner closely with multiple functions and teams including delivery station operations, account management, tech, retail and customer service teams. You will be responsible for acting quickly to solve immediate challenges, while also using good judgement to plan program changes that will deliver long term benefits. We are looking for a candidate who can manage multiple large-scale projects, own schedules, outline key milestones, and ensure deliverables are met. The successful candidate will be self-motivated, passionate, highly analytical and detail-oriented, possessing solid interpersonal and communication skills, and be comfortable working independently to drive change. The ability to influence others without authority and speed to execution will be critical for success in this role. Great communication skills, Bias for action, Delivering results and Thinking big will be essential to your success. The candidate is a self-starter who will take ownership of business problems and do what's needed to get them to successful outcomes.

　　More Information

　　・Department: Last Mile(AMZL) (https://www.amazon.co.jp/b?node=5637343051)

　　・Job:Program / Project Management (https://www.amazon.co.jp/b?node=5609904051)

　　・Location:Tokyo Office (https://www.amazon.co.jp/b?node=5589794051)

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp

　　オペレーション部門のDEIの取り組み（Japanese Only） (https://www.amazon.co.jp/career/DEI)

　　Key job responsibilities

　　Define business requirements, translate requirements into project plans, manage implementation activities across a large group of stakeholders.

　　Develop and execute rollout plans and provide ongoing support

　　Create execution strategy, setting priorities and communicating across business partners and stakeholders

　　Engage cross-functionally to ensure we implement the business vision and operational goals efficiently

　　Scale services, tools, and processes that will enable network growth in volume, complexity, and geographic expansion while still maintaining the highest bar for the customer experience

　　Identify, assess and mitigate risks, drive resolution of critical issues, provide escalation management, anticipate and make tradeoffs and propose corrective actions to keep initiatives moving forward

　　Collaborate and build relationships with cross-functional teams to ensure seamless execution and process excellence; identifying where we have gaps or redundancies; influencing leadership to streamline solutions and define mutually beneficial goals

　　Coordinate with team across various regions and geographies to understand, learn and implement and execute as per the Japan Market

　　A day in the life

　　While you will always strive towards one goal, delighting customers, no two days will be the same. You lead meetings with multiple stakeholders to drive alignment for your programs. You coordinate and write multiple documents with leadership visibility, from strategic to tests to reviews, requiring multiple inputs from several stakeholders. You challenge the status quo and drive data based decisions making with cross-functional teams. You plan and organize to the tee to ensure seamless execution. You will continuously find new problems to solve and be required to partner with teams across Japan and the globe to deliver for our customers. You take business trips within and outside Japan on a need basis to build your skills, network and to gain insights from other regions and bring and export best practices to and from Japan.

　　About the team

　　AMXL JP team is a single threaded organization that owns Amazon's end-to-end Heavy & Bulky (H&B) logistics network with our willing and equally customer obsessed partners, offering shipping, service & support for consumers and companies in a safe, reliable, seamless, standardized, and sustainable way that surprises and delights our customers. Our delivery partners are experienced in H&B deliveries, providing special handling services such as Room of Choice Delivery, Installation/Assembly and Recycling/Haul-Away.

　　Our team is made up of a diverse group of individuals across operations, supply chain, tech, finance, planning, customer experience, business intelligence and program management that work closely and collaboratively across Amazon to constantly improve and scale our operations, always insisting on the highest standards and obsessing over delivering bigger smiles for our customers.

　　We are open to hiring candidates to work out of one of the following locations:

　　Tokyo, 13, JPN

　　Basic Qualifications

　　4+ years of program or project management experience

　　3+ years of working cross functionally with tech and non-tech teams experience

　　Bachelor's degree

　　Experience defining program requirements and using data and metrics to determine improvements

　　Business level of English

　　Preferred Qualifications

　　5+ years of driving end to end delivery, and communicating results to senior leadership experience

　　3+ years of driving process improvements experience

　　Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

　　Master's degree

　　Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

　　Business level of Japanese

　　Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

　　https://www.amazon.jobs/en/landing_pages/passivesmoking

　　就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

　　https://www.amazon.jobs/jp/landing_pages/passivesmoking

　　The salary information can be provided individually prior to the 1st interview

　　賃金に関する条件は、１次面接の前に個別にご案内することができます