Job Description

　　The core mission of Oracle Customer Success Services is to provide Oracle customers with the best cloud experience and ensure they attain their transformative objectives efficiently. Our dedicated team guides customers through education, fosters innovation through cloud service adoption, supports implementation, and operates critical environments across various landscapes, including on-premises, cloud, hybrid, and multi-cloud setups. Check more: https://www.oracle.com/customer-success/

　　Oracle is proud to be an equal opportunities employer, and we are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic.

　　What you will do

　　As a Program Managemenet and Ambassador Lead, you will:

　　Program Management

　　End-to-End Project Oversight: Lead and manage the entire lifecycle of assigned programs, from initial concept and design to successful implementation and measurement of outcomes.

　　Cross-Functional Collaboration:

　　Collaborate with internal teams to ensure alignment with program goals, timelines, and deliverables.

　　Foster strong relationships with key stakeholders, driving collaboration for overall project success.

　　Results Measurement:

　　Develop and implement comprehensive measurement strategies to track program success and effectiveness.

　　Analyze data and feedback to continually refine and enhance program offerings.

　　Ambassadorial Role:

　　Official Spokesperson: Act as the official spokesperson for the program, effectively conveying its value proposition to both internal and external audiences.

　　Customer Meetings:

　　Represent the program in customer meetings, articulating its benefits and impact.

　　Engage with clients to gather feedback and insights to inform program enhancements.

　　Public Relations (PR):

　　Collaborate with the PR team to develop and execute communication strategies that elevate the program's visibility.

　　Leverage media opportunities to share success stories and milestones.

　　Media and Marketing:

　　Work closely with the marketing team to develop compelling content and collateral that effectively communicates the program's value.

　　Identify opportunities for thought leadership and contribute to content creation for various marketing channels.

　　What we are looking for

　　Program Managament and Advocacy skills and experience are clearly important aspects to this role. The ideal candidate will have all or a good selection of the following:

　　Proven experience in program management, demonstrating successful project delivery.

　　Experience in ambassadorial roles, public speaking, or customer-facing positions is an asset.

　　Strong communication and presentation skills with the ability to engage and influence diverse audiences.

　　Strategic thinker with the ability to translate vision into actionable plans.

　　Exceptional organizational skills and attention to detail.

　　Comfortable working in a dynamic and fast-paced environment.

　　High energy, positive mindset, results-oriented, and a desire to make a significant impact.

　　Experience designing and delivering enablement programs and training materials.

　　Stakeholder management skills to build credibility, trust, and rapport at all levels.

　　Passion for customer success and a customer-centric mindset.

　　Adaptability to work in a dynamic, fast-paced environment.

　　Experience working with geographically dispersed teams.

　　Bachelor's degree preferred

　　Responsibilities

　　What we will offer you

　　A competitive salary with exciting benefits

　　Learning and development opportunities to advance your career

　　An Employee Assistance Program to support your mental health

　　Employee resource groups that champion our diverse communities

　　Core benefits such as life insurance, and access to retirement planning

　　An inclusive culture that celebrates what makes you unique

　　At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　https://www.oracle.com/corporate/careers/diversity-inclusion/

　　About Us

　　An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

　　In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

　　Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

　　At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

　　That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　* Which includes being a United States Affirmative Action Employer