Job Title

　　Program Coordinator II, EAB - Student Analytics

　　Agency

　　Texas A&M University

　　Department

　　Office for Student Success

　　Proposed Minimum Salary

　　Commensurate

　　Job Location

　　College Station, Texas

　　Job Type

　　Staff

　　Job Description

　　Our Commitment

　　Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

　　Who we Are

　　The Office for Student Success provides leadership for a collaborative campus-wide culture for undergraduate student success through programs and services that empower, equip, and engage students and support university goals of improved retention and graduation rates and decreased achievement disparities.

　　What we Want

　　The Office for Student Success is seeking a Program Coordinator II, for EAB - Student Analytics, who will assist with programs that support student success and university goals of improved retention, graduation, and time to degree rates, including but not limited to: supporting adoption and utilization of the student success management system across campuses, coordination and delivery of trainings, and other student success and retention initiatives. We are looking for a motivated leader who is invested in providing university-wide support to campus partners working diligently to support student success initiatives and close student success gaps at Texas A&M. Successful candidates are self-starters, have a strong background and experience in supporting undergraduate students, have proficiency in utilizing advising technology tools, and can establish and maintain campus partnerships.

　　What you need to know

　　Salary Range: $44,912.00 - $57,740.80

　　Qualifications

　　Required Education and Experience:

　　Bachelor's degree or equivalent combination of education and experience.

　　Four years’ experience in program administration, advising, or related work in a college or university.

　　Required Knowledge, Skills, and Abilities:

　　Proficiency in Microsoft Office and Google Suite.

　　Commitment to develop and maintain positive relationships with stakeholders.

　　Ability to investigate, analyze data, draw conclusions and make decisions to solve problems.

　　Excellent verbal and written communication skills, including the ability to design and deliver trainings and presentations.

　　Experience with educational technology platforms and tools.

　　Basic IT understanding and ability to troubleshoot technical issues with IT support.

　　Ability to update content on website and social media.

　　Ability to work on campus in a location other than their office

　　Ability to push or move a 2-wheel dolly and pull or move a wagon or cart.

　　Ability to work some evenings, weekends and also travel.

　　Preferred Qualifications:

　　High degree of self-initiative and ability to think and work independently.

　　Strong problem-solving skills with the ability to analyze data for retention and academic success programming.

　　Essential Duties/Tasks

　　Program Coordination, Training and Support:

　　Coordinates the planning, development, and implementation of the training program for student success management system. Creates presentations and training materials and delivers trainings on the use of EAB systems to academic advisors and student support staff for all campuses.

　　Identifies and delivers resources to Navigate campus users. Partners with advising offices and units to provide trainings relevant to supporting efforts.

　　Assesses and reports on adoption and utilization of Navigate of the university, college/schools/units. Compiles statistics on users and effectiveness of system. Evaluates knowledge and use of Navigate at both the unit and by individual.

　　Promotes participation in trainings and advance use of features to support student success programs. Coordinates communication plan, timeline and promotional materials to support all users.

　　System and Program Support:

　　Assists in the project management of EAB Navigate staff and student platforms, including identifying data needs, entering information, and establishing policies and procedures.

　　Serves as a system administrator and contact for inquires, application troubleshooting, includes work-flow configuration and data requests.

　　Collaborates with campus units to identify and implement features of Navigate to support student success programs such as population identification, campaigns, early alerts, and communication strategies.

　　Provides support to staff working with student success initiatives.

　　Develops methods of promoting and enrolling users and updating them once subscribed.

　　Assists in determining the reliability and use of the predictive functions in EAB Navigate.

　　Assists in establishing short-term and long-term goals of unit including strategic planning. May supervise student assistants and graduate assistants.

　　Serves as a liaison with EAB and units across campuses maintaining relationships.

　　Administrative & Committee Work:

　　Collaborates and provides support to other units within the Office for Student Success.

　　Interprets department and university rules and procedures and assists with management of human and fiscal resources.

　　Serves on University, Division and Department Committees as assigned.

　　Why Texas A&M University?

　　Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

　　We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

　　Health (https://www.tamus.edu/business/benefits-administration/medical/) , dental (https://www.tamus.edu/business/benefits-administration/dental/) , vision (https://www.tamus.edu/business/benefits-administration/vision-insurance/) , life and long-term disability insurance (https://www.tamus.edu/business/benefits-administration/life-add/) with Texas A&M contributing to employee health and basic life premiums

　　12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

　　Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)  and at least  eight hours of paid vacation each (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) month

　　Automatically enrollment in the Teacher Retirement System of Texas

　　Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

　　Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more

　　Employee Tuition Assistance (https://livingwell.tamu.edu/employee-tuition-assistance/) and Educational Release time (https://employees.tamu.edu/employee-relations/leave/paid/educational.html) for completing a degree while a Texas A&M employee

　　Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

　　All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

　　Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

　　Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff.The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special.From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

　　If you need assistance in applying for this job, please contact (979) 845-5154.

　　Useful Links:

　　Benefit Programs (https://www.tamus.edu/business/benefits-administration)

　　Retirement

　　Employee Discount Program (https://employees.tamu.edu/benefits/healthy-behaviors/perks.html)

　　Flexible Spending Accounts

　　University Holidays (http://www.tamus.edu/business/human-resources/am-system-holidays/)

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　　New Employee Orientation (https://employees.tamu.edu/orgdev/courses.html#EmployeeOrientations)

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　　Safety and Security Notices (https://orec.tamu.edu/clery/annual-security-report/)

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