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Program Associate, Business Process Management - Puerto Rico
Program Associate, Business Process Management - Puerto Rico-March 2024
San Juan
Mar 28, 2026
About Program Associate, Business Process Management - Puerto Rico

  Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $54 billion and created 873,000 homes across all 50 states - all to make home and community places of pride, power and belonging.

  Join us at enterprisecommunity.org.

  Working at Enterprise

  At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

  Enterprise offers career opportunities in our with an.

  Job Description Summary

  Enterprise Advisors (Advisors) is the mission-based consultancy of Enterprise focused on advancing systems change at all levels: organizational, neighborhood, local, state, regional and national. We work with partners to advance racial equity, agency, and resiliency by empowering communities. Advisors' delivers capacity building and technical assistance in partnership with federal agencies, units of local government, public housing authorities, nonprofit organizations, philanthropy, and other sources. Advisors has a growing national footprint with engagements in over 500 communities to date. We have an exciting and rewarding opportunity to join our growing team. We are seeking a dynamic Program Associate level candidate to join our Business Process Management (BPM) Team. Our BPM team supports our overall mission by managing the operational needs of our department and supporting our seven focus areas through the following key functions:*Award administration support

  *Project administration support

  *Subgrant/Subcontract administration support

  *Business process improvement

  *Policy and procedure development

  *Data analysis, reporting, and business intelligenceAdvisors' currently provides technical assistance to municipalities and nongovernmental organizations (NGOs) in Puerto Rico managing disaster recovery and resilience activities through HUD's Community Development Block Grant-Disaster Recovery/Mitigation (CDBG-DR/MIT) programs. The Advisors team supporting this work is comprised of staff and subcontracted subject matter experts based in Puerto Rico as well as on the U.S. mainland.The Program Associate position will support the BPM Team by providing administrative and coordination support, including research, data-gathering, data entry and analysis, meeting coordination, report writing, and logistical and administrative support as part of the Enterprise Advisors team. This position will be based in San Juan, Puerto Rico.

  Job Description

  Job Responsibilities:

  Provide administration and coordination support for housing and community development technical assistance engagements, including but not limited to CDBG-DR/MIT technical assistance support in Puerto RicoPerform data gathering, data analysis, research, and writing in support of Advisors technical assistance assignments and consulting engagementsSupport project workplan development process including documentation of scope, staffing and budget Support ongoing workplan reportingSupport subcontractor management and subcontract administration processesSupport project closeout process for designated workplans including collection of TA deliverables, reports and other documentsDevelop and maintain excellent working relationships with internal and external partners (HUD staff, Puerto Rico Department of Housing, other clients, and consultants) Assist in preparation of proposals for RFPs, RFQs, and NOFAsAssist in the development and updating of departmental web content and marketing materialsProvide logistical support for local events and programmatic activities (Puerto Rico island-wide)Perform other duties as assignedLimited travel required

  Qualifications:

  Candidates should have the following minimum qualifications.

  Bachelor's degree in a relevant field of studyDegree programs in the following areas are preferred: City and Regional Planning, Public Administration, Public Policy, Sociology, Business, Finance/Accounting, Social Work, Economics, Information Sciences, and International DevelopmentOne to two years of relevant experience preferredGeneral knowledge about the affordable housing industry and housing programs preferredGeneral knowledge about disaster recovery, resilience, climate risk mitigation, and climate adaptation preferredFluency in Spanish and English required; comfortable communicating on professional/technical topics in both languagesProject management experience preferredAbility to function effectively both independently and collaboratively within a diverse team environmentDemonstrated organizational, work management, and group process skills; ability to take initiative to identify and propose new tasks and proceduresDemonstrated ability to create and maintain spreadsheets, databases and project tracking protocols to produce reports as necessary, ability to review budgets and monitor for quality controlAbility to organize and provide team members with easy access to procedural documents, forms, document templates, model documents from previous work and other resources for shared useAbility to manage time, prioritize tasks and meet deadlines, producing quality products within tight time constraintsDemonstrated experience in working on multiple priorities consecutively and sequentially and meeting quality standards for accuracy, attention to detail, and timeliness in a fast-paced environmentAbility to review documents and summarize content, including developing and evaluating outcomes, lessons learned and best practices; familiarity with qualitative outcome measurement methodologies and techniques preferredStrong written and oral communication skillsDemonstrated knowledge and competence in the use of Microsoft software applications: Outlook, Word, Excel, PowerPoint, web and email applications

  Total Rewards at Enterprise:

  You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.

  The base salary for this role is $60,000 to $70,000__, depending on level of skills and experience.

  The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.

  At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.

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