Program Assistant

　　Job Details

　　Job Location

　　301 West 140th Street, New York, NY 10030 - New York, NY

　　Position Type

　　Part Time

　　Education Level

　　High School

　　Salary Range

　　$21.00 - $21.00 Hourly

　　Program Assistant

　　Title: Program Assistant

　　Reports To: Director, Harlem Beacon

　　Location: 301 West 140thSt NY, NY 10030

　　Hours: 20 hours, non-exempt, Tuesday-Saturday schedule

　　Job Summary: Program Assistants will greet all guests, onboard new participants, communicate with the Outreach Coordinator to ensure new participants receive orientation, maintain a safe welcoming program environment, be responsible for evening and weekend attendance input and clear communication to Operations Coordinator to maintain files

　　Major Duties:

　　Provide clerical support to the program staff, including ensuring adequate coverage at the front desk, maintaining files, creating documents and related tasks.

　　Log in and promptly, professionally and efficiently assist all visitors and participants upon arrival.

　　Develop and compile statistical data for reports as needed from DYCD Connect

　　Enrolls new participants into Discover DYCD and DYCD connect system

　　Closes out and properly files case records when families have ended services.

　　Assist with program special events.

　　Report equipment and maintenance needs & follows-up to completion.

　　Pro-actively problem solves building and front desk challenges.

　　Ensure participants sign in and out daily.

　　Attend job related training and staff meetings.

　　Perform other duties as assigned.

　　Qualifications

　　Qualifications:

　　High School Diploma plus one-year experience required.

　　Must be proficient in Word, Excel & Outlook.

　　Must have excellent verbal and written communication skills.

　　Must have a commitment to work from a strength based and/or youth development perspective.

　　Must be flexible to meet the needs of the program and the organization.

　　General Requirements :

　　All staff are expected to be committed to the mission, vision and values of Graham- Windham, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.