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Program Analyst
Program Analyst-March 2024
Lafayette
Mar 28, 2026
About Program Analyst

Program Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Tennessee, Knoxville

Alternate Location(s): United States, Louisiana, Lafayette

Position ID: J1124-2563

Employment Type: Full Time

CGI USA - Knoxville and CGI: Creating jobs, growing communities

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Position Description:

CGI Advantage is an industry-leading ERP platform, merging cutting-edge technology with purpose-built solutions tailored for government operations. With over 46 years of expertise in the public sector, this secure, intuitive platform is continually evolving, supported by a vibrant client community and CGI’s global network of industry-leading professionals.

Our Northwest Business Unit is seeking a Program Analyst to contribute on a high-impact payroll transformation for a large-scale implementation. As a member of our team, you’ll have the opportunity to drive real value for our clients, support sustainable growth for our shareholders, and create lasting benefits for our communities and each other. Discover your next career with CGI and how together, as owners, we turn meaningful insights into action.

This position is located in either our Onshore Delivery Center in Knoxville, TN or Lafayette, LA; however, a hybrid working model is acceptable.

How you'll make an impact

Work with functional leads and client stakeholders to analyze requirements and business processes

Write user stories

Configure ERP modules to meet business requirements and rules

Support functional testing and assist with defect analysis

What you'll bring

Bachelor’s degree

A minimum of 2 years performing configuration and testing of an ERP system such as SAP, Oracle, PeopleSoft, or Workday, or similar enterprise business application

Experience with requirements management software, such as IBM DOORs, JIRA, or AzureDevOps

A strong understanding of software development lifecycle processes

Strong written and verbal communications skills

Desired Qualifications/Non-Essential Skills:

Experience performing application configuration of business applications in an agile setting

Working knowledge of payroll, timekeeping, employee benefits, or basic human resources business processes

“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,700 - $109,700."

At CGI we call our professionals “CGI Partners” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

Competitive base salaries

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible members

Generous holidays, vacation, and sick leave plans

Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment, Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

#LI-RS2

Skills:

Functional Testing

IBM Doors

Requirements Analysis

Advantage HRM

Jira

Payroll

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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