Product Service Line IT Manager - Sr PSL IT Manager)

　　Date: Jan 18, 2024

　　Location:

　　Houston, TX, US, 77032

　　We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

　　Job Responsibilities

　　With general autonomy, responsible for supporting Product Lines with various initiatives in one of six key areas: Applications, Business Unit, Customer Service, Infrastructure, Program Management, Service Delivery.

　　Business Unit, such as business alignment, customer advocacy, demand management, and project management.

　　Customer Services, such as service desk, security administration, request management, desktop support, COE standards, problem management and delivery management.

　　Infrastructure Services, such as computer/mainframe operations, network operations (WAN/LAN), server management (e-mail and web), firewall management, software distribution and security policy.

　　Supports supplier relations where applicable.

　　Program Management, such as , communication planning, process development, project management, project prioritization and monitoring.

　　Coordinates diverse activities to support Product Lines.

　　Align PSL/IT Strategy

　　Operates as a strategic advisor to the PSL

　　Responsible for creating collaborative and influential relationships with key stakeholders in PSLs and IT

　　Enhance quality of decision making in PSLs and IT by proactively mitigating risks

　　Communication is critical with all levels of the organization but especially with VP and their direct reports

　　Manage Project / Initiatives

　　Manage PSL initiatives and project

　　Help business formulate ideas then translate appropriately within IT organization

　　Validate and prioritize demand against business strategies

　　Ensuring customers’ priorities for new or changed products and services, in alignment with desired business outcomes, are effectively established and delivered.

　　Communication focused on each initiative to clearly articulate timelines and drive results

　　Technology Innovation

　　Apply new or existing technologies to improve business processes

　　Recognize opportunities to leverage existing technology in alignment with IT strategy

　　Service Delivery

　　Facilitate services between IT Delivery organizations (e.g., governance reviews) and PSL

　　Understands business drivers and IT strategy to deliver quality service to PSLs

　　Deliver routine and transactional services efficiently and cost effectively

　　Handling stakeholders’ escalations.

　　Desired Personality Traits

　　Communication and influencing skills

　　Leadership qualities

　　Collaboration

　　Empathy and emotional intelligence

　　Requirements

　　Completion of a under graduate degree in Business Management , MIS or equivalent.

　　10-12 years of experience in IT Management which includes experience in functional areas.

　　Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher-level roles give (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available from IT Manager to Sr IT Manager.

　　Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

　　Location

　　3000 N. Sam Houston Parkway E. , Houston , Texas , 77032 , United States

　　Job Details

　　Requisition Number: 184639

　　Experience Level:Experienced Hire

　　Job Family:Support Services

　　Product Service Line:Information Technology

　　Full Time / Part Time:Full Time

　　Additional Locations for this position: