Job Title

　　Product Quality Manager

　　Job Family

　　Job Description

　　Join Nuvera Fuel Cells, LLC, a trailblazer in sustainable innovation manufacturing fuel cell engines for on- and off-road vehicles and equipment, port and maritime applications, and stationary and portable power solutions within the growing hydrogen economy.

　　With teams and facilities strategically located in the U.S., Europe, and Asia, Nuvera is driving the world toward a greener future by revolutionizing heavy-duty, zero-emission power products that meet rigorous commercial needs and mandates worldwide.

　　Nuvera Fuel Cells, LLC is an independently operating subsidiary of Hyster-Yale Group, Inc., which designs, engineers, manufactures, sells, and services a comprehensive line of lift trucks and aftermarket parts marketed globally primarily under the Hyster® and Yale® brand names. Hyster-Yale Group is a wholly owned subsidiary of Hyster-Yale Materials Handling, Inc. (NYSE:HY). Hyster-Yale Materials Handling, Inc. and its subsidiaries, headquartered in Cleveland, Ohio.

　　We are seeking a Product Quality Manager. This role is responsible for ensuring that our internal and external customers receive quality products & services. Lead activities that drive quality for products, systems, processes and people that will exceed customer expectations. Drive our global product quality initiatives, quality monitoring methods, and implement best practices to influence product designs. Ensure our global quality network and product quality team meet all applicable quality standards.

　　Essential Job Responsibilities:

　　Define & proactively manage company production & supplier quality requirements

　　Manage manufacturing & supplier audit programs and facilitate corrective actions

　　Manage investigations, analysis and root cause determination for customer product returns

　　Ensure product development and manufacturing processes meet Nuvera quality standards

　　Ensure product design meets or exceeds Nuvera product quality standards

　　Manage the calibration program for all measurement devices

　　Administer the Nuvera first article and Product Part Approval Process.

　　Support the product platforms in the development of product quality control plans

　　Manage processes to address customer complaints and manufacturing & supplier quality issues.

　　Proactively identify potential product quality issues. Administer and lead company cross-functional Quality Triangle.

　　Influence design features and supplier activities to proactively improve part and product quality partnering with design and development community on new product development projects.

　　Manage Incoming Inspection and Supplier Corrective Action Process

　　Lead the Nonconformity Process through the Material Review Board

　　Oversee the investigation, identification and implementation of root cause failure analysis and corrective action of all customer returned products

　　Lead the product Waiver and Stop Shipment Processes

　　Document final inspection criteria and performs final system inspections

　　Document and analyze production quality results, ensuring requirements are met.

　　Manage the flow of quality inspections to make sure they are timely and complete.

　　Organize and manage Quality Assurance function(s) in close cooperation with customers and Company’s Management team (Member of Operational Management Team).

　　Provide weekly standard quality reports

　　Supervise, Coach & Mentor Quality team.

　　Required Job Qualifications (unless otherwise noted):

　　Educational Background

　　B.S in Engineering or Technical Field; M.S or MBA Preferred

　　Certified Manager of Quality/Organizational Excellence preferred

　　Previous Work Experience

　　7 + years of experience managing an ISO quality system, implementing lean strategies in organizations, conducting management review of quality system; working with manufacturing, customer service and product development teams in driving quality in products and materials.

　　Special Skills, Experience and Abilities

　　Lean Six Sigma Green Belt required. Six Sigma Black Belt preferred.

　　Direct experience with ISO 9001 compliance auditing and similar standards

　　Direct experience utilizing 8D problem solving techniques

　　Strong statistics background.

　　Strong project management, mentoring and coaching skills. Proven facilitation, presentation and team skills.

　　Physical requirements/Work environment

　　Office and laboratory environments

　　Travel Required

　　Local and international travel up to 20% may be required.

　　Nuvera Fuel Cells, LLC. is an Equal Opportunity Employer. Veterans/Disabled and other protected categories. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Nuvera participates in e-Verify.

　　Job ID

　　JC918

　　Employment Type

　　Full time

　　Work Hours

　　40

　　Travel Required

　　Primary Location

　　Nuvera US Billerica, MA

　　Address

　　129 Concord Road Building 1

　　Zip Code

　　01821

　　Field-Based

　　No

　　Relocation Assistance Available

　　No

　　We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

　　EOE/Minorities/Females/Veterans/Disabled

　　Join us! Let’s move the world together™

　　Nuvera, a fuel cell pioneer with a unique perspective, is powering widespread fuel cell vehicle adoption.

　　Nuvera manufactures heavy-duty, zero-emission fuel cell engines for motive and stationary applications. With teams located in the US, Europe, and Asia, Nuvera provides advanced industrial power products designed to meet rigorous commercial requirements.