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Product Owner - Leads Management | Individual Investors, Client Experience
Product Owner - Leads Management | Individual Investors, Client Experience-September 2024
Owings Mills
Sep 9, 2025
About Product Owner - Leads Management | Individual Investors, Client Experience

  There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference.  ​ We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

  Job Description

  Role Summary:

  As a Product Owner on the Growth Team in Lead Management you'll be at the forefront in support of the Individual Investor's priority on strategic growth. You'll partner with multiple stakeholder groups across marketing, sales, technology, architecture, MarTech, and others to design and implement emerging solutions we can scale and leverage as we grow our lead management program to meet our growth goals.

  In addition, this role will be responsible for helping to define and shepherd data requirements to build out our client profile enhancing our ability to effectively reach our current and prospective clients.

  Responsibilities:

  The Product owner will own assigned product(s) and establish the product road map, execute on product strategy, gather and organizes product/services requirements and prioritizes or contributes to prioritization of product road map and approach to delivery and plan for adoption by business teams .

  Through business knowledge, the PO will provide guidance to internal and/or external clients on optimizing their use of enablement platforms and tools. Leverages insights gained from client interactions to recommend enhanced processes, reports, tools, etc., for improving effectiveness. Takes the lead in conceptualizing and developing enhancements. Advises business management on recommended priorities.

  Partners with various teams such as product, data, MarTech, legal, compliance, marketing, content and design to ensure that solutions are compliant, client-centric, and in line with brand standards. May own product(s) from end to end. Establishes or heavily contributes to road map for assigned product(s).

  Removes impediments and facilitates decisions both inside and outside the core team to ensure a successful product delivery. Elevates product-related issues that cannot be resolved to Senior Product Owner or management for resolution assistance; elevates key product decisions to senior management.

  The product owner sets the direction for the product and prioritizes what will be included in the business case and each release. Prioritizes and manages backlog work.

  Achieves Business Results —Oversees a cross-functional team, which could include marketing, technology, and design associates. Ensures products meet and/or exceed standards for business performance, client satisfaction, compliance, and operational efficiency by closely monitoring, analyzing, and interpreting the metrics to assess the performance of products against key performance indicators (such as sales, new accounts, lead and referral generation, etc.). Develops and implements strategies and tactics with the Sr. Product Owner to meet the desired business objectives for assigned product.

  Coaching and Mentoring —Supports leadership team in the onboarding, training, and ongoing coaching of product analysts. Recognizes associates as appropriate and, at times, may provide constructive feedback in support of individual development goals. May also coach a cross-functional Agile team if serving in a product owner capacity.

  Product Release Coordination —Plans with other key team roles as well as product owners who are part of other teams, if necessary, to ensure a strategic, complementary release schedule. The product owner also helps to identify necessary operational changes stemming from a release and is co-responsible for defining reusable solutions/shared components.

  Qualifications:

  Required:

  Bachelor's degree or the equivalent combination of education and relevant experience AND

  Experience with CRM, MarTech, and Analytics

  5+ years of total relevant work experience

  Experience with the Adobe Experience Platform

  Preferred:

  Previous experience with large scale data projects

  Experience in lead management / digital marketing

  Experience in the investment / financial industry

  Demonstrated success leading and working with large cross functional teams

  Demonstrated success, and hands on experience leading and working with agile teams

  Strategic thinker & problem-solver with proven ability to understand details & actively execute to ensure success

  Ability to translate and simplify complex business and technical requirements

  Certified Scrum Product Owner

  Strong negotiation skills and ability to influence decisions

  FINRA Requirements FINRA licenses are not required and will not be supported for this role.

  Work Flexibility This role is eligible for remote work up to two days a week.

  Commitment to Diversity, Equity, and Inclusion:

  We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

  Benefits: We invest in our people through a wide range of programs and benefits, including:

  Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions

  Flexible and remote work opportunities

  Health care benefits (medical, dental, vision)

  Tuition assistance

  Wellness programs (fitness reimbursement, Employee Assistance Program)

  Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.

  T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

  T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on–now, and over the long term.

  Not ready to apply? Join our Talent Community (https://troweprice.gr8people.com) !

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