Description

　　There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

　　We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

　　Key Responsibilities:

　　Manage a portfolio of Retail Systems projects, serving as the primary point of contact for all internal business and technology partners including Services, Shop Portfolio, PSS, Distribution, Contact Centers, Loyalty, Pricing and Revenue Management, and Alliances, and actively leading any Retail Systems requirements, testing, and support throughout the entire project cycle.

　　Manage the business relationship with external vendors and airline/GDS partners including Google ITA, Accelya, and various airline partners and serve as the primary point of contact for all communication, prioritization, and development

　　Develop, implement, and maintain business and technical requirements for Retail Systems new functionality or enhancements

　　Develop, implement, and maintain on-going shopping business rules with respect to all Retail Systems offers

　　Establish and maintain expert knowledge of digital products and services

　　Monitor various reporting tools to identify and drive improvements related to reliability and availability issues

　　United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

　　Qualifications

　　What’s needed to succeed (Minimum Qualifications):

　　Bachelor’s Degree

　　Practical experience in the development and implementation of new products

　　Extensive experience managing and communicating cross-functionally with both technical and business teams

　　Strong ability to communicate ideas to Senior Management

　　Extensive working knowledge of current airline policy and procedures, fares/pricing, and availability required

　　Pricing and Revenue Management experience required

　　Airline shopping/pricing systems or e-commerce experience required

　　GDS SHARES experience preferred

　　Skilled in XML preferred

　　Track record of outstanding analytical and problem-solving skills

　　Proven ability to prioritize a range of responsibilities

　　Strong verbal and written communication skills and the ability to work well with others

　　What will help you propel from the pack (Preferred Qualifications):

　　MBA preferredUnited Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

　　Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT