Product Manager, Enterprise Applications

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　　At Coinbase, our mission is toincrease economic freedom around the world (https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa) , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

　　There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in aculture (https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff) like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to ourmission-focused approach (https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804) to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

　　Ready to #LiveCrypto? Who you are:

　　You’ve got positive energy. You’re optimistic about the future and determined to get there.

　　You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.

　　You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.

　　You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.

　　You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.

　　You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

　　Our growing Enterprise Applications team is looking for an experienced Enterprise Product Manager (supporting our CX organization) who is passionate about transforming technology into critical business value.

　　You will be working on a new product interface for internal users across Coinbase operational and engineering teams. You will synthesize a product vision into key technical decisions and partner daily with non-technical and technical business partners across many teams at Coinbase including, Product, Engineering, CX, Compliance, and Security. You will develop user personas and define and prioritize use cases for each persona to build a backlog and a roadmap for this new product. You will partner with a Technical Program Manager and dedicated engineering team to execute this backlog. You have solid working product, design and technical skills to build and deliver simple and intuitive products. You possess the versatility to understand your stakeholder challenges and translate these into technical requirements for the engineering team. You will work with cross functional partners across a wide variety of teams at Coinbase (Engineering, Customer Experience, Compliance, Security, Product, etc.) to deliver value for internal partners. You will report to a Group Product Manager on a team of PMs and TPMs within our Enterprise Applications and Architecture organization.

　　What you’ll be doing (ie. job duties):

　　Proactively builds relationships with key stakeholders to understand each team’s scope and requirements

　　Develop user personas and define and prioritize use cases for each persona to build a backlog and a roadmap

　　Ensure the ‘What’ and ‘Why’ of every tool or feature is clearly defined, documented and communicated to engineering partners.

　　Develop user journey maps and process documentation for users of the product.

　　Build an expert understanding of the customer journey for your stakeholders (both process and systems) and identify key pain points or areas of opportunity.

　　Create and articulate vision for product development to support our internal customers

　　Effectively communicate with all levels of staff, including executive level stakeholders

　　Ensure Engineering teams have 4-6 weeks worth of refined backlog

　　Conduct Demos to business users of capabilities completed

　　Run User Acceptance Testing and Sign-off on behalf of the business, as needed

　　Plan and coordinate across multiple engineering teams

　　Spearhead change management activities to drive successful adoption of capabilities

　　Define and analyze metrics and KPIs that mature the Product Management function

　　What we look for in you (ie. job requirements):

　　BA/BS in Engineering, Computer Sciences, or Business Administration desired

　　5+ years experience, preferably in business applications development or product management for internal products

　　Experience working across large, complex, cross-functional business units (Product & Engineering, Compliance, Legal, Sales, Customer Support)

　　Strong prioritization methods with communication (written and verbal) skills to navigate tough trade off discussions

　　Experience tackling complex, ambiguous technical challenges

　　Background working within an Agile environment and using Jira

　　Experience with backend API infrastructure projects and integrations

　　Nice to haves:

　　Experience working with financial institutions and entitiesID: P54885

　　Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also includetarget bonus + target equity + benefits (including medical, dental, vision and 401(k)).

　　Pay Range:

　　$127,075—$149,500 USD

　　Commitment to Equal Opportunity

　　Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) , Employee Rights (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf) and Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program (https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law.

　　Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this intake form (https://docs.google.com/forms/d/1aJ6-BSPwE5X5Dq7fJ9JixWF0_dRiNfrpMnn1NkvdRiA/edit?ts=62901076) to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this siteclick here to download (https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn) a free compatible screen reader(free step by step tutorial can be found here) (http://www.chromevox.com/tutorial/) .

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　　Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is availablehere (https://www.coinbase.com/legal/applicant_privacy_notice) .By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlinedhere. (https://www.coinbase.com/legal/application-arbitration-agreement)