Product Manager - Broadband

Job Req ID: 31845

Posting Date: 15 Apr 2024

Function: Product Propositions

Unit: Business

Location:

1 Braham Street, London, United Kingdom

Salary: Competitive

Job Req ID:

Posting Date:

Function:

Location:

Salary:

Location

London - One Braham

Benefits Include

• Annual on target bonus up to 10%

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

• Purchase discounted BT shares

• Private healthcare dental insurance, health screening, healthcare cash plans, access to counselling services, access to physiotherapy

• Season ticket loan, buy extra holidays, discounted Virgin Experience Days, financial education programmes

• Discounted BT/EE retail products including Broadband and BT Sport

• Access to 100s of retail discounts for things like groceries, travel, fashion, entertainment and more

Why this job matters

In this Product Manager role you’ll help lead development of the Broadband One (multi-site) product, with support from functions such as propositions, commercial, service, and our technology teams, in addition to external suppliers.

Our Broadband portfolio delivers fast, reliable internet to the public sector - including the NHS - and a huge range of corporate businesses, while providing broadband solutions to wholesale partners. You’ll manage the product roadmap, launch developments and enhancements into the sales channels, clearly communicating the benefits and differentiation. You'll also have the support of systems delivery teams in the Digital Networks space to define developments, empowered through Agile methodologies.

You'll join a growing team of 5, based in BT's London strategic hub - One Braham, working 3 days per week from the office. The team is tight-knit, with regular get-togethers that even those who have since left the team attend. So that means you'll always feel like you can turn to someone for help and enjoy being part of a highly motivated team both in and out of the office.

What you’ll be doing

• Identify new features products by understanding and analysing user needs, BT Group's current product suite and business requirements of internal functions like sales and service.

• Contribute towards the continual assessment of customer needs, evolving the product strategy to deliver against those needs and maintain a market leading position.

• Work with Commercial and Finance teams to build business case to support capex (development) investment.

• Collaborate with analytics and engineering teams, and work with stakeholders e.g. sales, propositions, marketing, legal, and customer success teams to fulfil the product backlog using Scrum/ Agile methodologies.

• Drive delivery of developments, agreeing Minimum Viable Product and building on this until the full product is delivered.

• Ensure accurate and formal product documentation such as handbooks and user guides.

• Contribute to the building of data points and tracking to enable the product to be managed in life. This includes building data tools, pipelines, analytic dashboards, and visualisations.

Experience

• Product strategy: Able to define and drive product strategy and roadmap bringing new developments to market on time and within budget. This includes: User Story Definition, User Experience Design, User Research Customer Need Identification, Product Discovery Experimentation, Project/Programme Management

• You can influence and shape the product to meet changing customer requirements or reacting to competitive threat.

• Can develop knowledge of the broadband market and the competitive landscape as well as an understanding of customer requirements relevant to broadband products and networks.

• You are comfortable engaging with senior managers directors within BT and externally i.e. industry working groups and with suppliers.

• Able to build cases for change and drawing on data and analytical techniques to present and articulate where required. Define objectives and key results (OKR).

• A good understanding of how broadband works, is provided, and carried across networks.

What happens next?

This advert closes on April 24th, after which the hiring manager will review all applicants.

Interested? Don’t miss out. Click apply now and submit your details.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.