Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

　　As a Product Manager- Biometrics, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

　　Are you passionate about building cutting-edge solutions that leverage the latest in biometric technology? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you at J.P. Morgan Chase & Co. focused on authenticating users leveraging the biometrics technology. In this role as an Associate Product Manager, you will be able to ignite your passion for biometrics and innovation by shaping the future of biometric payments.

　　Job responsibilities

　　Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

　　Considers and plans for upstream and downstream implications of new product features on the overall product experience

　　Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

　　Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

　　Writes the requirements, epics, and user stories to support product development

　　Develop and maintain a product roadmap for biometric authentication, ensuring alignment with overall company strategy

　　Owns the biometrics performance and is accountable for investing in enhancements to achieve business objectives; Communicate updates and progress on biometric authentication projects to stakeholders and senior management

　　Work with cross-functional teams to translate customer needs into interface requirements

　　Stay up-to-date with the latest advancements in biometric technology and incorporate them into product development; Identify and manage relationships with third parties and partners

　　Stay informed of industry regulations and compliance requirements related to biometric authentication; Conduct user testing and gather feedback to continuously improve and enhance biometric solutions

　　Research and analyze market trends and customer needs to identify opportunities for biometric authentication solutions; Identify and manage risks associated with biometric solution development and deployment

　　Required qualifications, capabilities, and skills

　　3+ years of experience or equivalent expertise in product management or a relevant domain area

　　Proficient knowledge of the product development life cycle

　　Experience in product life cycle activities including discovery and requirements definition

　　Developing knowledge of data analytics and data literacy

　　3+ years of experience or equivalent expertise in product management including delivering biometrics-related products, projects, or applications

　　Strong knowledge of biometric modalities, biometrics-based user authentication, security and privacy of biometric data and challenges of the biometrics technology

　　Strong knowledge of NIST biometrics testing and standards especially for face

　　Demonstrated experience in bringing products to market successfully

　　Extensive knowledge of the product development life cycle, technical design, and data analytics

　　Proven ability to lead and influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

　　Experience driving change within organizations and managing stakeholders across multiple functions

　　Preferred qualifications, capabilities, and skills

　　Excellent verbal and written communication skills for internal and external coordination and stakeholder engagement

　　Experience implementing and testing FIDO Passkeys-based solutions

　　Knowledge of payment systems including payment terminals, authentication and authorization etc.

　　Knowledge of identity proofing and eKYC verification use-cases

　　JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

　　We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

　　Base Pay/Salary

　　Palo Alto,CA $99,750.00 - $150,000.00 / year; Jersey City,NJ $99,750.00 - $150,000.00 / year