Overview

　　"I was playing a small business owner until I hired my first employee. That was the moment I became a serious small business owner." As one of our customers puts it, hiring the first employee is an exciting yet intimidating milestone. Setting up the payroll accurately, paying employees on time, and paying and filing payroll taxes are time consuming and error-prone tasks. There are 6M small and medium businesses in the US with 1-99 employees today, and 40% of them are using pen-paper with payroll calculators. The opportunity is huge.

　　On the other hand, 75% of employees working for small businesses live paycheck to paycheck, and many resort to predatory payday loans that charge them 400% of interest. They are not typically offered meaningful benefits from their employer, and struggle to save for emergencies or invest for retirement.

　　At Intuit, the QuickBooks Workforce Solutions team is on a mission to empower small and medium businesses to care well for their teams, with work-eliminating and confidence-inspiring tools that scale seamlessly as they grow, all assisted by AI and live experts at their fingertips.

　　In this role, you'll report directly to the VP Design, Quickbooks Design and Research, sit on the Workforce Leadership Team and lead a team of fearless, talented design leaders and designers as they create products and services that help employers and their team realize financial prosperity.

　　What you'll bring

　　Deep customer obsession and customer-driven mindset that informs a strong point of view on product strategy and comfort with advocating it among peers.Ability to work at scale, and across multiple functions and product lines.Hunger for intensity and moving quickly in a high-performing, cross-functional product team.Comfortable participating and collaborating with C-suite executives, bringing a provocative, well-informed strategic perspective to the table.Up-level design acumen through strategic design sprints, prototyping and building, and ensuring highly curated end-to-end experiences. Comfortable role modeling and "rolling up your sleeves" to show, teach and elevate extraordinary designs and products.Growth mindset, comfort with ambiguity in a highly matrixed organization, and the ability to stay calm under pressure and amid rapid change.Systems thinking and the ability to imagine integrated offerings and work with matrixed organization to deliver ion the vision and priorities. Motivational, facilitative coaching and leadership skills that rally and inspire design and cross-functional teams.Exceptional storytelling skills and a comfort with building relationships with senior executives and influencing them, even when you don't report to them.Deep experience shipping products across platforms and across geos as a designer and coaching others through it.Appreciation for all forms of design and how they collaborate - interaction, visual, content, motion, research.Experience in Human Capital Management, Payroll or Fintech is a huge bonus.

　　How you will lead

　　Lead a distributed, 50+ person global design team (Mountain View, Boise, India, Canada, UK) consisting of: Product Designers, Content Designers, Researchers, Motion Designers, Design Operations, Visual Designers.Directly manage a team of design managers.Create an inspring and collaborative design team culture where managers can thrive and grow as leaders and designers at all stages of their career can do their best work now, while having numerous mobility opportunities.As a member of the QuickBooks Workforce Solutions Leadership Team, you will collaborate closely with cross-functional peers - product, engineering, marketing, analytics, customer success - to define the strategy, manage the product portfolio by setting the strategic vision, drive innovation practices, create a high-performing product development culture, and drive results.As a member of the QuickBooks Design Leadership Team, you will partner with your design leadership teammates to define the design function strategy and ensure end-to-end excellence in the overall customer experience in QuickBooks is elevated and refreshed.Invest in helping to build a world-class design culture for Intuit's design community.Mentor, coach, and grow future leaders within the Workforce Solutions organization and Intuit's broader design community.