Description If you are looking for work as a Collections Specialist, and have a strong sense of ownership and attention to detail, Robert Half may have the job for you. This long-term contract / temporary role is for a Collections Specialist who wants to work in the Minnetonka, Minnesota area. If you are determined to succeed and are looking for a new opportunity, contact us today!
Responsibilities
Record all customer payments to the correct reports
Lead all billing and reporting activities according to deadlines
Handle inbound and outbound collections calls and correspondence
Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
Correctly process bankruptcy filings when received
Maintain and update customer files to ensure data integrity
Comply with all Federal Fair Credit Reporting Act rules and regulations
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Ensure the processing of payments Requirements - Strong communication and social skills and able to receive criticism well
2-3 years of prior high volume collections experience
Hands-on experience with EO/IR systems
Skills in HS Diploma
Quality experience with Recovery
Foundational knowledge in Phone Presenc
Earlier work involving commercial collections
Well-founded grasp of credit
Comprehension of Assigned Portfolio
Wide ranging experience with Onsite
General familiarity with Oracle
Experience with Problem Account
Collection Processes experience
Expertise in contracts
Previous experience working with Repossession
Proven knowledge of Perform Ad Hoc Financial
Practical knowledge of Delinquencies
Good understanding of Skip Tracing
Inbound Outbound Calls experience
Microsoft Excel experience desired
Previous experience using accounting software
AA or BS/BA in Accounting preferred
Effectively analyze customer accounts make decisions based on said analyses
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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