About UsTwitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It's where millions of people come together to chat, interact, and make their own entertainment.We're about community, inside and out. You will find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and Twitter, get interviewing tips on Instagram, and discover projects we're solving on our Blog.About the RoleThe Video Platform team is building the future of interactive video to serve both Twitch.tv and the AWS community through our recently launched AWS offering, the Amazon Interactive Video Service (IVS). With trillions of minutes of video being delivered every year on our platform, we need a Technical Program Manager (TPM) to manage the delivery of our services.As a Principal Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts. You will report to a Director of Technical Program Management.This is an opportunity to work within Twitch and AWS to help define the next generation of video platforms. You will bring deep technical, program management, and leadership expertise. You will have a desire to find and implement improvements, and a desire to improve product shipment efficiencies.You can sit remote or out of San Francisco, Seattle, or Salt Lake City.You Will:- Collaborate with cross-functional teams, such as engineering, product, marketing, security, and legal- Manage complex cross-team programs from ideation to implementation to delivery- Create transparency and predictability with roadmaps, planning, and partner management- Ensure goals are met on time and hitting our quality bar- Manage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockers- Set and embody the team culture and standards consistent with Twitch and Amazon principles- Drive alignment with AWS and Twitch business and technical leadershipPerks- Remote-friendly Hybrid Workplace (eligible states: WA, UT, CA)- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee Discount- Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.We are open to hiring candidates to work out of one of the following locations:San Francisco, CA, USA | Seattle, WA, USA- 8+ years of project management or technical program management experience- A history of shipping quality products at scale, in the video streaming space or using distributed cloud technologies- Ability to align roadmaps and manage disparate tasks with varying priorities- Experience managing multiple executive sponsors, stakeholders, and dependencies- Experience working with distributed teams and facilitating virtual meetings- Solid aptitude to find and address risks with all levels of leadership- Talent in negotiating and resolving conflict smoothly and with or without formal authority- Bachelors in STEM (Science, Technology, Engineering, Mathematics) field, or equivalent practical experience-