Description

　　Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you have a desire to understand and evolve technical architectures? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Defect Prevention and Reconciliation (DP&R) organization.

　　The Defect Prevention and Reconciliation (DP&R) organization builds innovative technical products that recognize, reconcile, and prevent exceptions within Amazon’s fulfillment supply chain. We are building a future where we capture, analyze, and explain every inventory defect across all stages of the supply chain (i.e. inbound, distribution, storage, fulfillment, returns).

　　The DP&R Defect Identification Technology (DIT) team is looking for a Principal Product Manager - Tech to own planning, execution, and delivery of the defect identification Platform-as-a-Service (PaaS). You will deeply understand the end-to-end supply chain, which will be the foundation to anticipating future needs and extrapolating them into long-term business and technical strategies. You will partner with your customers and build consensus on the business and technology strategy for defect identification PaaS. You will be responsible for building a self-service platform that provides all internal and external clients the ability to onboard new defect signals, adjust defect classification logic, audit defect logic, and provide relational datasets for analysis and reporting. You will create scalable, best in class APIs to vend defect information. You will not only influence technical stakeholders including Technical Program Managers (TPMs), Software Development Managers (SDMs), and Applied Scientists, but also outline and influence the technical design at all product life cycle stages (discovery, adoption, optimization, and service evolution).

　　Key job responsibilities

　　You have broad understanding of systems/technologies and apply this technical knowledge to invent, evolve, improve, and simplify.

　　You define the strategic vision and the long-term roadmap to achieve it, ensuring you are working backwards from customers and utilizing data analysis to guide you.

　　You lead internal technical conversations by outlining the technical design, being the owner of trade-offs between technical cost and business value, and optimizing QA/testing.

　　You understand and can represent the reasons behind the architecture decisions of product/feature and consistently bring strong, data-driven business and technical judgement to decisions.

　　You can identify gaps/opportunities in/between regions, architectures, and organizations and are able to make the case for technology investments.

　　You partner effectively with other leaders involved in the design, development, marketing, and use of DIT systems.

　　You influence upstream technology team’s roadmap priorities and reach consensus on approach/prioritization.

　　You create success measurements linked to financials and user experience, set goal targets for these measurements, and are responsible for defect identification communication and reporting.

　　About the team

　　When suppliers (selling partners and vendors) send their products to Amazon, defects can occur at any point in the supply chain (e.g. receive or ship). The focus of the Defect Identification Technology (DIT) team is to lower cost and increase speed across Amazon's supply chain by building technology that accurately identifies and attributes fulfillment-related defects. Supply chain defects can be both supplier-caused or Amazon-caused, and identifying the correct root-cause ownership of these defects is essential. Inaccurate defect signals hinder our capabilities to coach suppliers effectively and negatively impact supplier experience.

　　We are open to hiring candidates to work out of one of the following locations:

　　Bellevue, WA, USA

　　Basic Qualifications

　　Bachelor's degree

　　Experience working directly with Engineers on product enhancements

　　Experience leading engineering discussions around technology decisions and strategy related to a product

　　Experience with feature delivery and tradeoffs of a product

　　7+ years of working as a Technical Lead for a large-scale product (software development engineer, Technical Product Manager, other related role)

　　Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

　　Demonstrated ability to deliver with complete independence in situations where product strategy is not yet defined

　　Demonstrated understanding of core AWS technologies, able to weigh the pros and cons of technology choices and propose relevant options

　　Preferred Qualifications

　　MBA or master’s degree in a quantitative field

　　Experience with conceptualizing complex interrelated applications and system platforms, as well as the ability to communicate those systems to non-technical team members and business partners

　　Entrepreneurial and inventive spirit, with track record for delivering results in fast-moving and demanding environments

　　Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs

　　Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.