Description

　　The Corporate Employee Relations (ER) team supports Amazon’s Corporate Business Lines. The central objective of the Corporate ER team is to ensure that Amazon’s treatment of employees is fair, respectful, and consistent with Amazon’s core business values and objectives. In partnership with HR and business leaders, the Corporate ER team cultivates an environment that supports a loyal and engaged workforce and drives Amazon’s vision of being Earth’s Best Employer.

　　This Principal, Corporate ER role will be dedicated to the Devices & Services organization across Europe, with a focus on Netherlands, Poland, Romania, United Kingdom, and Germany. This will require global coordination of employee relations, labor relations, and industrial relations with the central ER team, in close partnership with Devices & Services PXT and business leaderships. This role will work proactively to identify and mitigate risk using pre-warning listening mechanisms and predictive analytics; create, audit, and sustain positive employee relations programs; design and deliver training for PXT and managers that drives ER best practices; consult on complex and high-risk investigations; and design and deliver a short, medium, and long-term labor strategy. A critical component of the role will also include working reactively on sensitive employee relations issues that are crisis-oriented and typically can only be successfully addressed with limited time.

　　Candidates must have employment and labor relations experience and expertise in region as well as partnering across global and matrixed organization; excellent judgment; highly-developed analytical, interpersonal, and communication skills; a record of driving positive employee experiences; the ability to earn trust with all levels of employees and leaders; comfort with ambiguity; passion for building new initiatives; experience using HR metrics to find root causes and inform action plans; and a collaborative style of leadership.

　　Key job responsibilities

　　Detect and Mitigate Risk: Apply European employee and labor relations expertise and strong data and analytics skills to identify employee experience trends, gaps, and challenges; conduct and oversee vulnerability assessment programs; execute solution-focused strategies and programs to mitigate risks.

　　Crisis Management: Work reactively on crisis-oriented labor and employment issues under time limitations while exercising excellent judgment.

　　Communicate Effectively: Produce high-quality executive-level communications and documents that concisely analyzes problems and recommends solutions; design and deliver effective employee/labor relations trainings.

　　Collaborative: Build constructive relationships with cross-functional stakeholders and partners.

　　Earn Trust: Safeguard the goodwill of our employees by ensuring that Amazon’s treatment of employees is fair, respectful, and consistent with Amazon’s core business values and objectives.

　　Work at Scale: Launch and manage sustainable mechanisms across multiple countries at scale.

　　We are open to hiring candidates to work out of one of the following locations:

　　Gdansk, POL

　　Basic Qualifications

　　Bachelor’s degree

　　10+ years of relevant experience in employee relations, labor relations, and/or labor and employment law across corporate and production/operations employees

　　Successful record of creating, improving, and executing programs at scale

　　Deep knowledge of European labor laws, regulations, and trends

　　Experience working with works councils and trade unions

　　Preferred Qualifications

　　Advanced degree, JD, or other specialized training in labor/employee relations

　　Experience working across Europe in large multinational corporations

　　Experience building and launching programs that measurably impact positive employee engagement

　　Comfortable using and analyzing metrics to identify vulnerabilities and drive solutions

　　Comfortable with fast-paced environment and managing through ambiguity and change

　　Excellent customer orientation with the ability to connect with a diverse and global employee population with varied levels of seniority and experience

　　Outstanding analytical, interpersonal, and influencing skills

　　High-quality judgment, sense of accountability, and attention to detail

　　Ability to write in a simple, clear, and well-organized manner

　　Empathetic, thoughtful, and collaborative leadership style

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.