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Premium Catering Manager at ShoreTown Ballpark
Premium Catering Manager at ShoreTown Ballpark-August 2024
Lakewood
Aug 27, 2025
About Premium Catering Manager at ShoreTown Ballpark

  Levy Sector

  Salary: $55,000

  Other Forms of Compensation:

  Pay Grade: 11

  Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

  About Levy

  The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

  Job Summary

  As the Premium Catering Manager, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory.

  Detailed Responsibilities

  Ensures all catering services exceed guest expectations

  Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability

  Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services

  Develops location-specific food and wine knowledge

  Initiates contact with clients to secure their food and beverage selections in advance of event date

  Holds team accountable to steps of service to deliver great guest service

  Ensures team members are consistently delivering heartfelt hospitality to every guest, every time

  Ensures show quality standards are maintained at all times

  Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members

  Regularly obtains feedback from clients and guests to improve operations

  Supports and communicates Company initiatives

  Respond and assist in any departmental guest service issues

  Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards

  Achieves daily sales and assigned cost goals

  Achieves assigned budget goals

  Employs good safety and sanitation practices

  Follows and enforces responsible alcohol service policies

  Executes required daily reporting in a timely manner

  Completes required department reports and complies information at month-end closing

  Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook

  Ensures the continual process of revenue development

  Promotes the sale of profitable Levy services

  Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines

  Ensures the complete billing for client services and receipt of payments in accordance with Levy standards

  Uses all performance management tools to provide guidance and feedback to team members

  Promotes a cooperative work climate, maximizing productivity and morale

  Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members

  Interviews, hires, trains and develops team members according to Levy guidelines

  Displays a positive attitude towards team members

  Other duties, as assigned

  Job Requirements

  2+ years of experience in a food and beverage operational position

  Bachelor’s degree in hospitality management is preferred

  High level of computer literacy

  Passion for hospitality, food, and retail

  Excellent interpersonal and stakeholder management skills

  Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

  Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

  Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

  We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Applications are accepted on an ongoing basis.

  At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Flexible Time Off Plan

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Levy maintains a drug-free workplace.

  Req ID: 1268474

  Levy Sector

  [[Cust_clntAcName]]

  DANIELLE M ROSE

  [[req_classification]]

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