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Practice Manager II
Practice Manager II-March 2024
Sebring
Mar 28, 2026
About Practice Manager II

  Description

  All the benefits and perks you need for you and your family:

  Benefits from Day One

  Paid Days Off from Day One

  Student Loan Repayment Program

  Career Development

  Whole Person Wellbeing Resources

  Mental Health Resources and Support

  Pet Insurance*

  Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

  Our promise to you:

  Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

  Schedule: Full Time

  Shift : Days

  Location: 4200 SUN N LAKE BLVD, Sebring, 33872

  You will be responsible for:

  Knowledge of policies and procedures of various physician specialty practices sufficient to direct operations and to provide effective patient care.

  Knowledge of insurance billing and collections.

  Knowledge of fiscal management.

  Knowledge of governmental regulations and compliance requirements.

  Knowledge of human resources management techniques, principles and practices.

  Knowledge of computer programs and applications.

  Skill in exercising a high degree or initiative, judgment, discretion and decision-making to achieve organization objectives.

  Skill in analyzing situations accurately and taking effective action.

  Skill in using computer software to include word-processing, spreadsheets, database and general accounting.

  Skill in establishing and maintaining effective working relationships with employees, policy making bodies, third party payers, patients and the public.

  Skill in organizing work, making assignments and achieving goals and objectives.

  Ability to assume responsibility and exercise authority over assigned work function.

  Ability to establish and maintain quality control standards.

  Ability to organize and integrate organization priorities and deadlines.

  Ability to research and prepare comprehensive reports.

  Ability to develop and initiate, in conjunction with corporate management and physicians, strategies for growth and development.

  Ability to communicate clearly and effectively writing and verbally.

  Administers practice and organizational policies and procedures as directed in a consistent and timely manner.

  Coordinates/assists specific functions and activities of assigned practice including information systems, accounting, human resources, payroll, materials management, engineering and other support services.

  Maintains and compiles statistics and other records for assigned practice as outlined in the Office Manager Check List.

  Ability to practice as LPN/RMA or CMA with patient care when needed.

  Trains and updates staff on development items listed on the Employee Development Log and documents staff names and the dates completed on the log.

  Accepts responsibility for maintaining and updating knowledge of all new policies and procedures and educates staff

  Follows Employee Progressive Discipline procedures utilizing appropriate forms

  Involves Supervisor and Human Resources once formal discipline is indicated and/or initiated.

  Screens, interviews and hires qualified applicants for open positions.

  Implements and assists in the training program for new employees utilizing the Orientation Check List

  Determines training and development programs for support staff and arranges such opportunities

  Maintains practice during periods of staff absence, including the use of temporary help

  Tracks PDO, PLD, and CME for all staff staying within contract and budget limits

  Recommends facility improvement including construction and renovation

  Monitors and ensures equipment is maintained in good repair, performs necessary Preventive Maintenance, and replaces equipment as needed

  Evaluates office space utilization and maintains a clean, professional appearing physical plant

  Reviews bi-annual Coding chart review reports and implements changes as needed

  In-services office staff and physicians on changes made to encounter forms, coding updates, charges and associated fee schedules

  Maintains and updates patient and practice information brochures

  Assures compliance with local, state and federal rules and regulations, including OSHA, CLIA and ADA by following the Employee Development and Nursing Procedure Logs

  Participates actively in safety, infection control, medical records, quality assurance efforts

  Reviews, authorizes and submits payment authorization vouchers to accounts payable

  Reviews records of petty cash fund reconciliation and ensures proper utilization

  Manages practice to budget

  Maintains cash control by following the Daily Close Process Policy

  Maintains collection module at < 10% of total A/R

  Continuously strives to improve patient satisfaction by achieving a minimum score of 4.0 on the bi-annual Patient Satisfaction Survey

  Notifies Human Resources of employees last day of work so that computer access can be terminated in a timely manner

  Maintains current supply inventories, medical & administrative, utilizing Florida Hospital Heartland Division’s preferred vendor

  Makes banks deposits on a daily basis as defined in Policy

  Ensures that certification and professional credentials for physicians and hospitals are maintained

  Ensures the completion and submittal of managed care contracts to the Managed Care Department within required time frames

  Meets monthly with office staff to inform them of needs, developments and receive information from them regarding the operation of their areas or department and maintains meeting minutes

  Attends office manager meetings and participates with peers

  Meets as requested with Regional Practice Manager and Director

  Meets monthly with physicians/Department Leadership to discuss administrative issues

  Completes special tasks assigned by Leadership.

  Qualifications

  What will you need:

  Skill in using computer software to include word processing, spreadsheets, database and general accounting

  Previous management experience in a group practice environment

  Experience in medical records, coding and reimbursement.

  Education and experience requirement may vary according to combined background.

  Minimum of a High School Diploma or Equivalent

  State of Florida License in Licensed Practical Nurse or Certified Medical Assistant

  BLS

  Bachelor’s Degree in Health or Business administration (Preferred)

  Courses in Human Resources and Accounting (Preferred)

  Certified Medical Office Manager designation within 2 years of hire (Preferred)

  This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

  Category: Physician Services

  Organization: AdventHealth Sebring Wauchula Lake Placid

  Schedule: Full-time

  Shift: 1 - Day

  Req ID: 24001972

  We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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