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Portfolio Account Manager - North America Eastern Region
Portfolio Account Manager - North America Eastern Region-April 2024
Liberty Lake
Apr 1, 2026
About Portfolio Account Manager - North America Eastern Region

  Candidates must be located on the North America Eastern Coast RegionThe work we do everyday matters! From modernizing the grid and ensuring safe, reliable energy and water delivery to creating smarter cities, you can make an impact with Itron. At Itron, you'll tackle complex projects, enjoy fulfilling work and help make a positive impact. Come show us what you can do.This Portfolio Account Manager will support Itron's North American East Region customers and is responsible for increasing sales in existing accounts. This strategic selling position provides account-level leadership, aligns Itron capabilities and offerings with the customers strategic initiatives and is focused on driving revenue and ensuring customer satisfaction (CSAT) with assigned customers.Primary Deliverables:Develop and close new and incremental business across assigned accountsResponsible for revenue and bookings quota across our product business units - Devices, Networks & Outcomes (D, N, & O)Primary focus is driving product revenue in the twelve (12) Month rolling forecast, ensuring it is up to date and accurateUnderstand market, customer drivers, competition and regulatory environmentPartner with customer enablement team to ensure we deliver to our commitmentsMaintain regular interaction across the customer enterprise for all product offeringsWork closely with Enterprise Client Executives and Area Vice President on strategic long sales cycle initiativesMaintain Devices specifications as necessaryProvide internal early awareness and support troubleshooting for product, system and project issuesWork in conjunction with product business unit sales enablement teamsResponsibilities/ Tasks To Perform:Increase Predictability, Profitability and GrowthLeverage Itron to develop a complete relationship within clients across all D, N, & O offeringsEnsure we deliver sold value to customer through the implementation and ongoing operations of our solutions and outcomesCriteria For Success:Revenue and bookingsMargin growthIncrease CSATForecast accuracyDemand plan and forecast for assigned accountsWork with team on customer escalation pointsDrive sales operational efficiencyKey Coordination Points:Customer interface and relationshipD, N, O product marketing, management and R&DCustomer enablement organization, finance, legal, business development, business operationsDesired Skills and Experiences:Proven track record of meeting and beating the revenue and business objectivesSuccess selling a diverse set of product offerings across the customer enterpriseProven success in a matrixed organization where product and content comes from multiple sourcesExperience supporting complex commercial deals with legal and financeInterpreting financial and market information to make decisionsExperience working with Utilities and SalesForceBachelor's degree in related field or equivalent experienceImportant Personal/Professional Attributes:Comfortable working across the customer enterpriseComfortable developing relationships at multiple levelsAbility to develop an account capable of delivering products and solutions across D, N, OHighly collaborative and driven to deliver business resultsTravel: 50% +Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!The su

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