Position Information

　　Posting NumberSRGV7305

　　Working TitlePOLICE COMMUNICATION OPERATOR LEAD

　　Number of Vacancies1

　　LocationRio Grande Valley

　　DepartmentUniversity Police

　　FTE1

　　FLSANon-Exempt

　　Scope of Job

　　To lead and provide immediate radio communications with law enforcement personnel. Responsible for assisting with the daily functions of the University Police Department Communications Center.

　　Description of Duties

　　Leads and provides guidance and support to the Police Communication Operators team.

　　Participates in the operations of the communications center.

　　Assists with organizing work schedules for police communications operations to cover shifts 24/7 and approves their time.

　　Monitors the accuracy of all records in the Communications Center.

　　Receives and transmits law enforcement and security personnel emergency and non-emergency information through a public safety radio communications system to promote proper and effective police and/or security response.

　　Responsible for entering all pertinent data concerning calls for service, officer assignment, and patrol activity into a Computer Aided Dispatch ( CAD ) system and/or the national, state, and local criminal databases.

　　Coordinates appropriate resources to support police personnel engaged in emergency situations.

　　Complies with mandates use, operation, and management of the Texas Law Enforcement Telecommunications System ( TLETS ).

　　Conducts on-the-job training for police communications operators; evaluates and corrects performance of assigned staff.

　　Performs the duties of the police communications operator when necessary.

　　Must be available for consultation or troubleshooting problems in the Communications Center at all hours.

　　Serves as Field Training Officer for new hires to the department.

　　Schedules training for Police Communications Operators and ensures licenses are current and maintained.

　　Performs other duties as assigned.

　　Supervision Received

　　General direction from assigned supervisor.

　　Supervision Given

　　Direct supervision of all assigned staff.

　　Required Education

　　High school diploma or equivalent.

　　Preferred Education

　　N/A

　　Licenses/Certifications

　　None.

　　Required Experience

　　One (1) year of experience as a police communications operator or equivalent experience.

　　Preferred Experience

　　Supervisory experience.

　　Equipment

　　Use of standard office equipment. Police communications equipment, police radio net, computer aided dispatch ( CAD ), “911” Emergency telephone system, security, and fire computer system ( STAEFA ), and other associated computer equipment.

　　Working Conditions

　　Needs to be able to successfully perform all required duties. Office environment; Must be able to work on any assigned shift, with varying days off and on holidays. Subject to emergency recall during man-made or natural disasters and unusual occurrences on campus. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

　　Other

　　Ability to communicate clearly, concisely, and relay details accurately. Maintains confidentiality of work-related information and materials. Ability to work effectively under stressful conditions and emergency situations.

　　Physical Capabilities

　　N/A

　　Employment CategoryFull-Time

　　Minimum SalaryCommensurate with Experience

　　Posted SalaryCommensurate with Experience

　　Position Available Date01/23/2024

　　Grant Funded PositionNo

　　If Yes, Provide Grant Expiration Date

　　Posting Detail Information

　　EEO Statement

　　It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

　　Special Instructions to Applicants

　　Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: *Date of Birth *Social Security Number *Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. If you have any questions, please do not hesitate to contact us at (956)665-2451 and/or [email protected].

　　Additional Information

　　UTRGV is a distributed location institution and working location is subject to change based on need.

　　All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.

　　Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

　　Quick Linkhttps://careers.utrgv.edu/postings/41634

　　Posting Supplemental Questions

　　Required fields are indicated with an asterisk (*).

　　Are you a current UTRGV employee?Yes

　　No

　　Are you now, or previously, employed by The University of Texas System or any of its institutions?Yes - I currently am employed by the UT System or its institutions

　　Yes - I have previously been employed by the UT System or its institutions

　　No - I have never been employed by the UT System or its institutions

　　Please select your highest level of completed education.6th grade education

　　10th grade education

　　High School Diploma or GED

　　Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

　　Bachelors Degree from an accredited university

　　Masters Degree from an accredited university

　　Ph. D. or other terminal degree from an accredited university

　　None of the above

　　Please provide the field of study for your education:(Open Ended Question)

　　Please indicate the number of years of work experience you have directly related to the position in which you are applying for:Less than 1 year

　　1 year

　　2 years

　　3 years

　　4 years

　　5 years

　　6 years

　　7 years

　　8 years

　　9 years

　　10 years

　　Over 10 years

　　Do you meet the minimum requirements for this position?Yes

　　No

　　Applicant Documents

　　Required Documents

　　ResumeOptional Documents

　　Cover Letter/Letter of Application

　　Curriculum Vitae

　　Unofficial Transcripts

　　Reference Letter 1

　　Reference Letter 2

　　Reference Letter 3

　　Certifications and Licenses

　　Training Certificates

　　Other Document

　　List of 3 References

　　Unofficial Transcripts 2

　　Unofficial Transcripts 3

　　Letter of Interest

　　Unofficial Graduate Transcripts

　　Additional Document