Provide Site Leadership and direction for Plymouth Site. Includes oversight of day-to-day operations of the Site Office and Case Management activities. Manages contracts for Adult Community Clinical Services, Clubhouse Services, Respite and Program for Assertive Community Treatment (PACT). Works to meet the needs of the clients within budgets and State and Department Regulations and rules. Provides clinical consultation and oversight of community programs, including risk management. Work to ensure that all services are trauma informed and support hope, healing and recovery to the fullest extent possible. Works closely with acute and continuing care inpatient facilities to facilitate discharge to community services. Supports Plymouth Site Advisory Board. Maintains effective partnerships with other state agencies as well as other community organizations and local government. Supports outreach activities to further community awareness of mental health services. _Please Note:_/ /This is a full-time, 40-hour position. The schedule is Monday - Friday, 8:30 am -5:00 pm days off are Saturday and Sunday.This position participates on an on-call rotation. _Duties and Responsibilities (these duties are a general summary and__notall inclusive):_ * __Provide direct clinical and administrative supervision to the Case Management Supervisors. * Ensure Case Management documentation and billing are up to date and comply with DMH regulations. * Oversee contract monitoring to ensure appropriate utilization of DMH services as well as ensure that care is meeting DMH and regulatory standards. * Work collaboratively with intermediate care hospitals to facilitate discharge to appropriate community placements in a timely manner. * Manage improvement of utilization of community services and contract management using data driven processes. * Participate in the hiring process as well as conduct and review performance evaluations of staff. * Oversee the DMH Service Authorization process to ensure timely and appropriate decisions are made and that services are offered to those who qualify. * Responsible for reviewing incident reports and complaints and identify trends or make recommendations for needed corrections. * Maintain effective partnerships with community organizations within the Site’s catchment area. _Preferred Qualifications:_ * Exceptional clinical skills including differential diagnostic understanding, adult/family systems and the capacity to match client needs to services. * Experience and knowledge with applicable state requirements. * Familiarity with the principles and practices of human resource management including behavioral techniques, planning, forecasting, and organizational development. * Demonstrated ability to supervise staff including performance appraisal, employee coaching/training/development, and performance management. * Strategic thinker who is visionary, innovative, creative, and willing to take appropriate risk. * Ability to work with multidisciplinary teams, maintaining working relationships with other internal staff and external contacts. * Strong budgetary skills with the ability to work well with outside companies/agencies and the capacity to develop accurate RFR’s and RFP’s as well as supervise the bidding process. * Tact, diplomacy, and composure needed for interaction with contractors, vendors, and facility staff. * Thoroughness, independence, and excellent written and oral communication skills with proficient usage of Microsoft Office products including Word, Excel, and Outlook. * Master's degree or higher in Social Work, Psychology or a related field. * Independent Professional licensure in a health care related field * Given the population served, bilingual or multilingual fluency. _DMH Vision and Mission:_ Plymouth Site Office provides case management services to adults and monitors contracted services. In all we always aspire to create an environment which promotes growth and independence for patients, families, and employees alike. _Pre-Hire Process:_ A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form. For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Department of Mental Health *Title: *Plymouth Site Director Location: Massachusetts-Plymouth 38 Industrial Park Rd Requisition ID: 240000EX