BYU's Office of Information Technology (OIT) is passionate about supporting thousands of students, faculty, and staff of our campus community every day. We are committed to growth, whether that is through offering employee training to build skills or providing students with invaluable hands-on work experiences.  We care about our employees maintaining a great work-life balance, so we provide flexibility with scheduling and remote work when possible. OIT has a positive, caring environment that values collaboration, commitment, and customer service. Our goal is to offer excellent service to the University while striving to assist individuals in their quest for perfection and eternal life.  

　　Job Summary 

　　We are looking for a systems engineer to work with our campus endpoint management systems and virtual desktop offerings. This position focuses on application architecture and system design; server operating systems; and application installation, update, upgrade, and integration. 

　　*What you'll do: * 

　　As an engineer at this level, you will work independently to configure and maintain applications and systems as well as support technical solutions for a wide variety of university business needs. You will also have the opportunity to work with student employees and help them develop skills in this area as they gain valuable experience for their future careers. 

　　To be successful, you will need to have significant experience with Windows and macOS. 

　　Details of Essential Functions: 

　　Production Support  

　　Level 3 support for on-prem and cloud-hosted products  Help integrate monitoring and reporting for systems Work with vendor support as needed Business Partner 

　　Consult with campus departments on the technical capabilities of products and systems Help evaluate commercial packages Engineering  

　　Install, patch, upgrade, and deliver systems Create complex bash and PowerShell scripts Troubleshoot and remediate performance issues on systems with native and third-party tools Review and resolve security vulnerabilities in systems System integration with other systems; improving integration Perform root cause analysis, troubleshoot, and resolve *What BYU offers you (benefits): * 

　　22 vacation days and 12 sick days accrual  13 calendar holidays 401k matchingNo-cost participation in a retirement savings programTuition benefits for you and your familyExcellent medical/dental benefitsShort- and long-term disability benefitsPaid parental and maternity leaveWellness programsOn-campus parking Free UTA passes for you and your dependents Discounts at the BYU Store and on the many events at BYU ...And much, much more.

　　*What we are looking for: * 

　　*Education and Experience:  * 

　　*This position provides an opportunity for people of varying levels of skill.  If you have a lot of education, experience, and skill, we'll compensate you accordingly.  If you are early in your career, this could be a great opportunity for you, too.  Differentlevels of pay are assigned by the hiring department depending on experience/education/skills and business needs.  * 

　　Professional (Level 54T): Bachelor's degree and two years of related experience, or an equivalent combination of relevant education and experience required. Bachelor's degree and two years of related experience preferred. Supervision experience preferred. ($83,000 to $107,500 approximate starting salary range)

　　* *

　　Senior Professional (Level 55T): Bachelor's degree and five years of related experience, or master's degree and 3 years, or an equivalent combination of relevant edu ation and experience is required. A minimum of 2 years of technical supervision experience is required. ($96,500 to $125,000 approximate starting salary range) 

　　*Skills, abilities, or knowledge: * 

　　You are not required to have experience in all areas listed below. What you don't know we can teach you. We are seeking the most qualified candidates; the more you have, the more likely you are to be selected. Compensation will be commensurate with experience and skills. 

　　Required experience with:  

　　Centralized management of Windows and/or macOS systems System automation via unattended scripts (Bash, PowerShell, etc.) Desired experience with: 

　　Microsoft Endpoint Manager (previously SCCM) Microsoft Intune Microsoft Active Directory Microsoft Entra ID (previously Azure Active Directory) Microsoft Graph API Jamf Pro OS and application virtualization (Citrix DaaS, VMWare Horizon, etc.)  Application integration through the use of APIs and other methods  SSO integrations and SCIM provisioning  Linux Server Administration  Familiarity with most of these technologies: 

　　Systems design, deployment, and performance assessment Networking and the network interfaces Monitoring concepts and ability to design new integrations into our monitoring systems Root cause analysis  Security concepts and implications of security vulnerabilities and issues Personal Skills: 

　　Self-Motivation/Productivity  Collaboration with team and campus partners Customer service minded Expert Problem-solving  

　　Employee Class: Staff (Full-Time)Work Location: Provo Campus

　　Desired Start Date: As soon as possibleJob Close Date: 02/05/2024

　　Pay Level: 54T/55T

　　Approximate Starting Salary: Depends on qualifications; see approximate starting salary ranges for each level in the "Education and Experience" section above

　　Documents Required at time of Application:Required: Cover Letter, Resume

　　Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

　　Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

　　Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!