Eaton’s ES AMER ARS division is currently seeking a Planning and Customer Service Manager.

　　What you’ll do:

　　This position reports to the Supply Chain Manager and has overall responsibility for customer requirements, production control, On Time Delivery, Finished Goods inventory level and reorder point. Provides accounting support regarding SIOP process to identify continuity of the business. Reporting to this position are 20-30 hourly employees. The position requires direct involvement with daily operations and future projects to assure activities support facility goals and objectives

　　ESSENTIAL FUNCTIONS

　　• Oversees and provides guidance to team in implementation and management of MAPICS core ERP System.

　　• Design and implement Finished Goods control procedures to continually improve the efficiency and accuracy of departmental processes regarding internal capacity.

　　• Maintain direct communication with sales to satisfy customer expectations.

　　• Has full control of the production plan in every production line to satisfy customer requested dates.

　　• Anticipate and implement new process improvements and ensure support from employees

　　• Identify and implement physical inventory procedures with Accounting in order to maintain accurate inventory transactions and documentation.

　　• Develop objectives with the Materials Department and providing periodic progress reports to increase employee motivation and productivity of the department.

　　• Facilitate the identification and communication of identify/resolve component shortages to the Purchasing department in order to maintain accurate documentation and to arrange for the supply of additional units if needed.

　　• Develop and maintain inventory control systems that meet ongoing and future facility needs.

　　• Oversee overall integrity of all company physical inventory

　　• Control of Finished Goods Inventory locations.

　　• Ensures personnel are adequately trained in the performance of their duties. Conducts periodic performance evaluations of direct reports

　　Qualifications:

　　HABILIDAD:

　　• Strong analytical, prioritizing, interpersonal, problem-solving, and presentation skills

　　• Strong verbal and written communication skills

　　• Demonstrated collaborative skills and ability to work well within a team

　　• Ability to work with and influence senior management

　　• Ability to work in a fast-paced and deadline-oriented environment

　　• Self-motivated with critical attention to detail, deadlines and reporting

　　EXPERIENCIA REQUERIDA:

　　• Hands on Experience with ERP Systems such as MAPICS, SAP, JD Edwards, Oracle

　　• A minimum of 5 years’ experience in a fast paced manufacturing environment is necessary,

　　• Clear understanding of manufacturing processes and planning and control systems.

　　• CPM or APICS Certification is a plus.

　　CONOCIMIENTO Y/O EDUCACION:

　　• Bilingual (English/Spanish) required

　　• Bachelor’s Degree in Business

　　Skills:

　　• Ensure that operational controls applicable to your areas are carried out.

　　• Follow up on the questions of the staff in charge, referring to the S.A.A.

　　• Support compliance and monitoring of environmental and Safety policy.

　　• Contribute to the achievement of Environmental & Safety Goals

　　• Support to maintain the S.A.A. for the care of the Environment.

　　• Carry out the activities established in the Methods and Procedures of the S.A.A.

　　• Understand the impacts of Environmental Aspects.

　　• Carry out the provisions of the Operational Controls

　　We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.