Description

　　Amazon Web Services (AWS) provides storage, compute, and other solutions to customers globally. Our customers trust and expect us to protect their data with impeccable physical security by continually evolving security practices to mitigate risk. The AWS Design & Engineering Data Center Security Team provides physical security solutions to protect AWS personnel, AWS facilities, and information of our customers. We’re seeking an experienced Physical Security Engineer who will serve as a technical resource on regional coordination of physical security device maintenance at our data centers including site visits and evaluations of device health. You will coordinate with cross-functional peers, system integrators and technical teams from conceptual device repair feasibility through work order planning, device repair prioritization, implementation, testing, and deployment for physical security. You will collaborate with a diverse set of stakeholders across multiple time zones, eliminate non-value-add activity, design solutions, and find creative ways to accelerate device health.

　　The ideal candidate for the role will be willing and able to work across multiple disciplines, at all levels; from physical security device system design and layout. You will have an in-depth knowledge of security technology, be innovative, highly organized, and know how to deliver results on time and on budget. The role may involve travel and your ability to work autonomously is essential. You must understand and effectively apply program-management and project-management best practices. You may be asked to use your knowledge to assess processes, program plans, and operations requirements. The team you will join is a multi-functional team, and you will have a unique opportunity to develop highly-portable skills and insights into physical, technical, and cyber security practices and procedures. That is why, no matter the discipline, you will be expected to develop and maintain general data center security knowledge and skills (through OJT if necessary), so that you can fully participate in cross-functional collaboration and sharing with partners and colleagues. This is a crucial requirement for this role, which may at times require you to work and act independently on behalf of the entire team when others are unavailable or separated by time or distance.

　　Key job responsibilities

　　Serve as a liaison with AWS datacenter regional physical security teams, third party system integrators, our datacenter operational partners, and key AWS Security organizations on matters associated with the physical security device health

　　Implement and fully document improvements and modifications related to new technologies

　　May be asked to be a people manager of other engineers

　　Assist with developing, building and deploying projects on a global scale

　　Provide support to manage security device health with project management skills simplifying obstacle discovery and removal

　　Be able to communicate in written form and verbally to leadership on the status of outcomes for projects

　　Identify and convey trends, seek diverse opinions and coordinate improvement efforts in collaboration with internal stakeholders

　　Contribute to driving faster innovation and enhanced responsiveness on behalf of customers

　　Ability to travel 25% to support device health and program implementation globally

　　A day in the life

　　You will serve as a liaison with AWS data center regional physical security teams, our data center operational partners, and key AWS Security organizations on all matters associated with physical security device health. Review device service reports and prioritize work to resolve devices being down. Coordinate efforts for device triage to isolate and fix problems in malfunctioning equipment or software. Balance performance metrics such as physical security vendor service delivery performance, actual spend vs. budget variance, cost reduction goal attainment, installation defect rates and physical security program analysis.

　　About the team

　　Inclusive Team Culture

　　Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

　　Mentorship & Career Growth

　　Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

　　We are open to hiring candidates to work out of one of the following locations:

　　Herndon, VA, USA | Seattle, WA, USA

　　Basic Qualifications

　　3+ years of technical product or project management experience

　　3+ years of working directly with engineering teams experience

　　Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation

　　Experience with Access Control Systems and CCTV Systems

　　Preferred Qualifications

　　2+ years of driving process improvements experience

　　2+ years of customer facing IT role or physical security systems/infrastructure work experience

　　Experience documenting technical physical security device issues

　　Experience with physical security systems (such as Lenel, Honeywell, AMAG, Bosch, Milestone) or their associated hardware

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $87,800/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.