Job Description

Location: Chicago, IL

Hospital: RUSH University Medical Center

Department: RML Customer Service

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 6:00:00 PM), holidays and weekends included

H.E.L.P. Union Vacancy Announcement All Union applications must be submitted by 4/8/2024 at 11:59PM

Summary:

The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.

• Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.

• Responds promptly to pages.

• Volunteers to help others complete work when time permits.

• Reports back to the laboratory for further assignment when assigned work is complete.

• Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.

• Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.

• Acts as a resource person to others for technical questions.

• Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).

• Attends and documents the division's required hours of continuing education.

• Helps train students and new employees. Completes training checklists within established deadlines.

• Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.

• Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.

• Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.

• Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.

• Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.

• Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).

• Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.

• Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.

• Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.

• Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Other information:

Required Job Qualifications:

• High School graduate.

• Good interpersonal and communication skills.

Preferred Job Qualifications:

• National Phlebotomy Association or equivalent certification.

• Two years of phlebotomy experience in a hospital setting.

Physical Demands:

• Works throughout the Medical Center's patient care areas and laboratories.

• Frequent exposure to potentially infectious diseases and body fluids.

• Work requires bending, standing and walking for the majority of the workday.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Phlebotomist - Outpatient

Location US:IL:Chicago

Req ID 11130