pharmacy member services representative.

　　apopka , florida

　　posted 3 days ago

　　job details

　　summary

　　$18 - $19 per hour

　　temp to perm

　　high school

　　category office and administrative support occupations

　　referenceAB_4451160

　　job details

　　Randstad is seeking Pharmacy Member Services Reps to join one of the nation's leading healthcare networks, with more than 80,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities and home health agencies. The ideal candidate MUST be highly motivated, team focused, and results oriented with an ability to work effectively in a fast-paced, self-directed team-based environment. Apply Today!

　　salary: $18 - $19 per hour

　　shift: First

　　work hours: 8 AM - 4:30 PM

　　education: High School

　　Responsibilities

　　The Pharmacy Member Services Representative performs a wide range of duties to support members regarding plan questions and mail-order pharmacy requirements. This position works directly with patients and is required to understand multiple aspects of the facility and its processes to ensure accurate information and provide exceptional service to members.

　　Patient outreach and education, extensive data entry, compiling, reconciling and maintaining records

　　Review all incoming faxes through pharmacy software and logs according to pharmacy guidelines; assuring that all member information is logged accurately

　　Review all second refill attempt requests against pharmacy software in a timely manner to determine appropriate prescription follow up; faxing physician a second time or reaching out to the member

　　Assure all requests and payments are complete, address and shipping methods are applied prior to print/processing prescriptions

　　Follow up with member regarding any denied refill request, no responses to the fax, or if clarification is needed for physician information in a timely manner

　　Maintaining effective records, deleting any old notes that are no longer needed and adding new relevant information to the patient's profile to be communicated to the staff as necessary

　　Requirements:

　　High School diploma

　　2 years previous customer service experience, preferably in mail-order, medical, or healthcare

　　Dress Code: Black or Royal Blue scrubs

　　The essential functions of this role include:

　　working in a smoke free environmentSkills

　　Organizational Skills

　　Interpersonal Skills

　　Phones

　　Problem Solving

　　Handling Confidential Information

　　Order Processing

　　pharmacy

　　Qualifications

　　Years of experience: 2 years

　　Experience level: Experienced

　　Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

　　Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

　　At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

　　Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

　　Applications accepted on ongoing basis until filled.

　　get in touch

　　we are here to help you with your questions.

　　AM

　　ambar mcculloch

　　[email protected]