Job Title: Pharmacy Clinical Liaison
Reports to: Regional Director of Pharmacy Operations
SUMMARY
Primary responsibilities are to work in partnership with the health system client and serve as the Pharmacy Clinical Liaison. This position provides support to the on-site Pharmacy Team with a "hands-on" approach in problem-solving situations to ensure total quality patient care
ESSENTIAL FUNCTIONS
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Analyzes and captures new prescription resources, collaborating with each clinic location's decision-makers to grow and expand the business.
Identifies potential areas of expansion within clinics, seeking ways to increase efficiency and reduce obstacles for providers.
Enrolls specialty patients into the program, assisting with patient recruitment for optimal clinical outcomes.
Works closely with patients throughout their therapy, ensuring the best clinical outcome in their therapeutic journey.
Coordinates clinical projects, assisting with formulary decisions, ensuring billing compliance, and revenue capture.
Assists in preventing/resolving drug-related issues, providing drug information to patients, physicians, nurses, and other healthcare professionals.
Ensures Pharmacy meets OSPS’ standards based on Service Level Agreements for metrics.
Builds and maintains positive relationships with internal stakeholders, ensuring appropriate and timely communication.
Develops and maintains an escalation protocol for situational-specific matters, involving the Regional Director of Pharmacy Operations when necessary.
Documents, tracks, and follows up on critical action items daily.
Works closely with the Quality Team to ensure maintenance and completion of clinical and operational audits.
Ensures consistency and accuracy of clinical and operational documentation within the pharmacies dispensing and patient management systems.
Reacts quickly to a range of issues, identifying early constraining factors that are unspoken and unseen.
Addresses escalated complaints and resolves issues.
Applies good business process techniques, managing execution through key performance metrics and indicators.
Performs duties in accordance with established SOPs and aligned with the company's core values in the best interest of clients.
Performs other duties as assigned.
EDUCATION AND EXPERIENCE
Basic Requirements
Pharm.D. or BS Pharmacy degree from an accredited college of pharmacy (required).
Successful completion of state pharmacy board examination (required).
Pharmacist license current and in good standing in the state of Indiana (required).
Maintaining continuing education requirements (required).
Preferred Qualifications
Three years experience in the practice of pharmacy in a lead role (preferred).
One year of experience working with a patient management program (preferred).
Knowledge of the specialty pharmacy industry (preferred).
COMPETENCIES
Demonstrates proficiencies in specialty disease state management and interventions (Transplant, Hepatitis C, HIV, Autoimmune, Oncology, Pain Management).
Comprehends federal, state, and local laws and regulations applicable to the practice of pharmacy.
Familiar with workflow concepts related to the practice of retail pharmacy.
Full understanding of controlled substance rules and regulations as dictated by the Drug Enforcement Agency, as well as state and local laws and regulations.
Detailed understanding of REMS programs relevant to specialty pharmaceutical products.
Understands the limited distribution process for specialty pharmaceutical products.
Sufficient knowledge, training, and expertise in pharmacotherapeutics to oversee the pharmacy patient management program.
Possesses leadership skills and abilities (Time management, Organizational skills, Professionalism, Communication skills - both oral and written, Ability to prioritize effectively, Ability to delegate effectively, Friendly and caring demeanor).
WORK ENVIRONMENT AND PHYSICAL DEMANDS
This position operates in a healthcare setting and requires frequent standing and walking to storage shelves and filling counters to fill prescriptions. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to talk and hear. The ability to see distinctions in colors and shapes is also required. This position is moderately active and requires standing and walking for the duration of the shift, and lifting up to 25 lbs. This position requires the ability to handle stressful situations in a calm and courteous manner at all times.
Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so that they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-of-the-box thinking that only a diverse, well-rounded workforce can bring.
Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients - one where medication errors are a thing of the past. You'll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Job Identification: 2205
Job Category: Professional Services
Posting Date: 01/09/2024, 5:32 PM
Job Schedule: Full time
Locations: Vincennes, IN, United States
On-Site/Remote: On-site
Job Level: Experienced
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.