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Director of Software Development Lifecycle Process Owner-Risk and Compliance
Director of Software Development Lifecycle Process Owner-Risk and Compliance-March 2024
Santa Clara
Mar 30, 2026
About Director of Software Development Lifecycle Process Owner-Risk and Compliance

  At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

  Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

  Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

  Director of Software Development Lifecycle Process Owner (Risk and Compliance)As the Director of Software Development Lifecycle Process Owner focused on Risk and Compliance, you will play a pivotal role in overseeing and optimizing our software development lifecycle (SDLC) processes. You will lead a team dedicated to ensuring that our development methodologies, systems, and practices align with regulatory requirements, mitigating potential risks, and enhancing compliance standards across all software-related initiatives.

  Leadership and Strategy:

  Develop and execute strategies for optimizing the software development lifecycle in alignment with risk management and compliance objectives.

  Provide guidance and leadership to cross-functional teams to integrate risk mitigation and compliance measures seamlessly within the SDLC.

  Risk Management and Compliance Oversight:

  Evaluate existing SDLC processes and implement measures to proactively identify, assess, and mitigate potential risks associated with software development.

  Ensure compliance with industry standards, regulatory requirements, and internal policies throughout the software development lifecycle.

  Collaborate with legal, compliance, and security teams to establish and enforce best practices for risk management and compliance.

  Process Enhancement and Standardization:

  Continuously improve and standardize SDLC processes, methodologies, and tools to streamline operations while meeting compliance and risk mitigation goals.

  Implement robust metrics and reporting mechanisms to track compliance-related performance and identify areas for improvement.

  Cross-functional Collaboration:

  Foster collaboration and communication across departments, including development, quality assurance, legal, compliance, and operations, to embed risk and compliance considerations throughout the SDLC.Training and Education:

  Develop training programs and materials to educate teams on compliance requirements, risk identification, and mitigation strategies within the SDLC.Qualifications and Experience:

  Bachelor’s or master’s degree in computer science, Engineering, Business Administration, or related field.

  Proven experience 10+ years in software development lifecycle management, risk management, and compliance within a regulated industry (if applicable).

  Strong knowledge of regulatory standards and experience implementing compliance measures within software development processes.

  Demonstrated leadership and management skills with the ability to drive change and foster a culture of compliance and risk awareness.

  Excellent communication, interpersonal, and problem-solving abilities.

  #DTjobs

  For positions in the Bay Area, we offer a base pay of $165,800 - $290,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

  Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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