JOB REQUIREMENTS: Mercer is the industry leader in helping make adifference in the moments that matter. We are searching for a PensionAdministration Senior Team Leader, who can be based in Urbandale, IA,Milwaukee, WI, Chicago, IL, Boston, MA, Louisville, KY, or Atlanta, GA.If you have theskills and desire to grow yourcareeras a member ofPension Administration Team, this rolemay be the right fit for you.Pension Administration Senior Team Leader What can you expect? * Be apivotal member of the Client Services Leadership team and have directinfluence on future developments and successful planned growth of MercerServices. * The Team Leader is responsible for overseeing theday-to-day management and development of a client team. What\'s in itfor you? * Work for a global company with excellent benefits and adynamic culture * Excellent growth/advancement opportunity * Workwithcollaborative,intelligent, solutions-focusedcolleagueswhotruly careabout the work, and each other, while maintaining work-life balance Wewill count on you to: * Maintain a high level of professionalism andsense of urgency to ensure client and participant expectations areconsistently met; extensive contact with clients and Mercer consultants* Serve as a subject matter expert on the client\'s plans andadministrative procedures; serve as the key resource for day-to-dayissues * Ensure that the team delivers quality service to our clients,accuracy and time standards are consistently met; direct the team tohandle plan or client specific questions; keep the team updated onclient\'s plan and benefit regulations by testing their knowledge andthrough training and development * Manage client business process andidentify areas for continued improvement; may support more than oneclient team based on project scope and complexity What you need to have:* Bachelor\'s degree * Three to five years\' experience in definedbenefit administration * Strong proficiency with MS Excel and Word(proficiency in MS Access & MS Project highly preferred) * Previousexperience creating business processes for project implementation *Excellent problem solving and analytical skills; proven ability toresearch, follow up and resolve complex issues or problems surfaced bythe team * Strong supervisory and leadership skills; ability to modeldesired work values and practices for other team members * Ability tocreate a team setting that encourages both individual and teamaccomplishments; ability to establish goals and evaluate the performanceof team members What makes you stand out: * Excellent oral and writtencommunication skills; ability to present complex issues/data with a highlevel of clarity and impact Mercer believes in building brighter futuresby redefining the world of work, reshaping retirement and investmentoutcomes, and unlocking real health and well-being. Mercer\'sapproximately 25,000 employees are based in 43 countries and the firmoperates in 130 countries. Mercer is a business of Marsh McLennan (NYSE:MMC), the world\'s leading professional services firm in the areas ofrisk, strategy and people, with more than 85,000 colleagues and annualrevenue of over \$20 billion. Through its market-leading businessesincluding Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helpsclients navigate an increasingly dynamic and complex environment. Formore information, visit mercer.com. Follow Mercer on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive andflexible work environment. We aim to attract and retain the best peopleand embrace diversity of age background, disability, ethnic origin,family duties, gender To view the full job description please use thelink below.https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAxNDM0Ljg3NzBAbW1jY29tcC5hcGxpdHJhay5jb20***** APPLICATION INSTRUCTIONS: Apply Online:https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAx DM0Ljg3NzBAbW1jY29tcC5hcGxpdHJhay5jb20