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Payments Product Manager C13
Payments Product Manager C13-February 2024
Ciudad De Mexico
Feb 10, 2026
About Payments Product Manager C13

  The Transaction Svs Sr Manager is a senior management level position responsible for managing multiple teams through other managers, in coordination with the Transaction Capture team. The overall objective of this role is to oversee the end results, budgeting, planning and implementation of the functional strategy.

  Responsibilities:

  Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.

  Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations

  Manage daily operations for larger Transaction Services unit consisting of multiple teams and supervisors performing related tasks

  Resolve occasionally complex and varied issues with significant departmental impact

  Apply in-depth understanding of how areas coordinate within Transaction Service, as well as contribute to the objectives of the entire function

  Evaluate employee performance and make recommendations for training/development, pay increases, hiring, terminations, etc.

  Oversee delivery of end results and budget management and conduct resource planning

  Ensure essential procedures are followed and contribute to defining standards

  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

  Qualifications:

  6-10 years of experience

  Senior Level experience in a Transaction Services role preferred

  Senior level experience in all aspects of Transaction Services including – Treasury and Trade Services, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange preferred

  Demonstrated project management skills

  Ability to work under pressure and manage to deadlines

  Ability to work in a fast-paced environment

  Consistently demonstrates clear and concise written and verbal communication

  Attention to detail and intermediate problem solving skills

  Education:

  Bachelor’s degree/University degree or equivalent experience

  Master’s degree preferred

  El perfil de Estrategia Sr. en (ETO) Enterprise Transformation Office es responsable de ejecutar la iniciativa de reducción de riesgos operativos cuyo objetivo principal era disminuir los riesgos operativos y eliminar/reducir las actividades manuales en los procesos de Operaciones.

  Tareas principales:

  Priorización del backlog de procesos.

  Mantenimiento de herramientas de priorización que en base al riesgo más relevante.

  Representante/enlace de ETO en proyectos globales

  Elaboración de informes ejecutivos y de estado.

  Responsable de la entrega de la automatización de procesos de CUTSPEI.

  Evita la reapertura de problemas relacionados con la portabilidad de nómina y el cierre de problemas relacionados con la falla del proceso del Manual de CUT SPEI.* CUTSPEI significa “Cuenta” Única de la Tesorería SPEI

  Experiencia previa:

  6 a 8 años de experiencia en gestión de proyectos enfocado al segmento de pagos

  Perfil experimentado en la medición de KPIs para detectar mejoras en procesos y variaciones así como el cumplimiento regulatorio

  Inglés intermedio-avanzado

  Job Family Group:

  Operations - Transaction Services

  Job Family:

  Transaction Capture Services

  Time Type:

  Full time

  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

  View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

  View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Citi is an equal opportunity and affirmative action employer.

  Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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