Description

　　Patient Services Specialist - Patient Access Department at Providence Sacred Heart Medical Center & Children's Hospital

　　The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently.

　　Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

　　Shift Details: Part Time, Evening Shift, 70 hours every two weeks

　　Required Qualifications:

　　H.S. Diploma or GED

　　One (1) year of customer service or healthcare registration experience

　　Preferred Qualifications:

　　Some college level course work particularly Medical Terminology or Medical Assistant coursework

　　Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS)

　　Registrar or third party payor experience

　　Why Join Providence?

　　Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

　　About Providence

　　At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

　　The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

　　Check out our benefits page for more information about our Benefits and Rewards.

　　About the Team

　　Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.

　　Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

　　Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

　　Requsition ID: 249154

　　Company: Providence Jobs

　　Job Category: Patient Access

　　Job Function: Revenue Cycle

　　Job Schedule: Part time

　　Job Shift: Evening

　　Career Track: Admin Support

　　Department: 3040 PATIENT ACCESS WA SHMC SPOKANE MAIN TOWER MAIN

　　Address: WA Spokane 101 W 8th Ave

　　Work Location: Sacred Heart Medical Center-Spokane

　　Pay Range: $19.55 - $27.82

　　The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

　　Check out our benefits page for more information about our Benefits and Rewards.