OverviewOHC seeks an organized, professional individual to provide friendly and efficient service to our patients in an outpatient Oncology Infusion Specialty office. The main responsibilities of the role are greeting and checking in patients, verifying demographic and insurance information, collecting copayments, scheduling follow-up appointments, and answering the phone. These duties will be completed by collaborating with physicians and other team members to provide the best possible patient experience. OHC has been fighting cancer on the front lines for more than 38 years. We are now one of the nation's largest independent oncology practices, as well as the region's premier source of treatment for nearly every form of adult cancer and complex blood disorder. At its heart, our approach to cancer care is simple - to surround our patients with everything they need so they can focus on what matters most: beating cancer!Why choose OHC?You take care of our patients, so we take care of you. OHC's benefits include:3 Health Insurance Plans to choose from2 Dental and 2 Vision insurance plansA company matched 401K planProfit sharing plan for clinical employeesCompetitive salariesCompany paid short term / long term disability / life insurancePaid HolidaysA generous PTO planTuition ReimbursementProfessional Development ProgramNationwide Discounts at your favorite hotels, resorts and retailers just for being an OHC employeeWellness ProgramYearly merit raisesOpportunities for advancementResponsibilitiesGreets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records.Other duties as requested or assigned. May type memos and forms.QualificationsHigh school diploma or equivalent required. Some receptionist or office experience preferred. Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.Must successfully complete required e-learning courses within 90 days of occupying position.Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.Commits to Quality: Emphasizes the need to deliver quality products and/or servicesPHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable in