Patient Service SpecialistJob ID275507

　　LocationUS-PA-Johnstown

　　Experience (Years)0

　　CategoryAdministrative - Administrative Services

　　Street Address969 Eisenhower Boulevard

　　CompanyNovaCare Rehabilitation

　　Position TypeFull Time Regular

　　Overview

　　When patients enter our center in Johnstown, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.  Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Check out the video below for additional insight into the work of our Patient Service Specialists!

　　https://www.novacare.com/contact/find-a-location/pa/johnstown/johnstown/Clinic Location: Johnstown, PAType of Employment: Full TimeSalary: TBD (pending experience)Full Medical and Dental Benefits: YesPrevious medical office experience: Strongly PreferredPrevious experience with insurance/billing: Strongly Preferred

　　Responsibilities

　　We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.In this role, typical responsibilities include the following:Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visitSchedule patient appointments in person or over the phoneRegular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsProvide patients with pertinent information about their next appointment as they check outRespond to requests for information from patients, providers, and coworkers

　　Qualifications

　　Minimum Qualifications:High School Diploma or GED requiredAdditional Preferred Qualifications:Insurance verification experienceHealthcare experiencePhysical Requirements:Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions

　　Additional Data

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　　Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.