Job Description

　　Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals in 2022-2023!

　　Why work here?

　　Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

　　What will you be doing in this role?

　　The Patient Service Representative I (PSR I) in the Women's Heart Center plays a vital role in facilitating patient care. This role primarily involves answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals. The Patient Service Rep I (PSR I) demonstrate professionalism and productivity while maintaining a positive interaction with our patients.

　　These responsibilities include:

　　Answering and triaging calls- directing to appropriate individuals or departments.

　　Verifies insurance eligibility with an understanding of basic healthcare insurance benefits

　　Updates patient demographic and insurance information in the CS-Link system accurately and timely

　　Schedules and coordinates patient appointments under supervision

　　Assists in managing physician schedules, handling patient/provider correspondence as directed

　　Provides general administrative support, including answering phones, routing calls, and managing medical records

　　Coordinates and manages patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards

　　Assist in other duties as assigned by management

　　Qualifications

　　Job Qualifications:

　　High School Diploma/GED - Required

　　At least 6 months experience working with insurance companies and obtaining authorizations - Preferred

　　About Us

　　Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

　　About the Team

　　Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.

　　Req ID : HRC1424130

　　Working Title : Patient Service Representative I - Women's Heart Program

　　Department : Womens Heart Program

　　Business Entity : Cedars-Sinai Medical Center

　　Job Category : Administrative

　　Job Specialty : Admissions/Registration

　　Overtime Status : NONEXEMPT

　　Primary Shift : Day

　　Shift Duration : 8 hour

　　Base Pay : $21.02 - $31.53

　　Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.