Patient Service Rep - Resource Team - As Needed
Job Ref
2306205
Category
Administrative & General Support
Department
Resource Team
Schedule
Full-time
Facility
Indiana
IN
United States
Shift
Day Job
Hours
mon-fri. hours vary, no weekends evenings or holidays. 5 days/week
Patient Service Representative – Float Pool
Full - time day shift position
Indianapolis, Indiana.
This Patient Service Representative position is for Anderson/ North Float Pool. Employees will have one primary region to include one of the following: North, East, West, South, Anderson and Kokomo.
Join our community
Community Health Network has an excellent opportunity available within our Resource Float Pool team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.
Where you fit in
• The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs.
• This position is vital to giving the patient the "Patient's First" service and treatment they deserve as soon as they walk into our facility.
• Primary responsibilities include checking in patients for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility.
• This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected.
Your exceptional skills
• Knowledge of medical terminology preferred
• Strong listening and communication skills
• Ability to work well under pressure in a fast paced environment
• Ability to multi-task, have attention to detail, strong organization skills, and a team player.
• Written communication skills necessary for appropriate and accurate documentation.
• Demonstrates an ability to use good judgment for maintaining confidentiality.
• Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, and web based applications.
Your exceptional qualifications
• One year of experience in a healthcare environment or a minimum of two years of experience in a customer service focused role.
• Experience with electronic medical records preferred.
• High school diploma or GED equivalent.
Additional Information
The caregiver must be willing to work a minimum of three days/week Monday - Friday. No evenings, weekends, or holidays required. Must be flexible with start and stop times, dependent upon office schedule.
Your life with Community
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.
You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.
Apply today for immediate consideration.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.